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Wendy's

+1 315-732-4265
8505 Seneca Tpke, New Hartford, NY 13413 United States of America
Open Today: 06:30 AM - 12:00 AM

Amenities

Service options
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Popular for
  • Breakfast
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
Offerings
  • Coffee
  • Late-night food
  • Quick bite
  • Vegetarian options
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Counter service
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Family-friendly
  • Groups
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Parking
Pets
  • Dogs allowed outside

Best WLM Reviews

Ordered two chicken sandwiches, they were raw on the inside. My son swallowed his first bite. A couple hours later he had a headache and then was sick in the bathroom all night. These people just don't care. I called to get a refund and the store manager told me they have a no refund policy but if I wanted he would remake the meal. What a joke and no thank you! Your going to end up really hurting someone or end up killing them with food poisoning. Reported to the Health Department but I doubt they will do anything.
My coworker ordered a spicy chicken sandwich combo (thru doordash) today from the Wendy's on Seneca Turnpike in New Hartford. There was no mayonnaise, which she ordered and the chicken was raw! Absolutely disgusting! Will NEVER order from there again!!!
I just had the worst experience ever at this Wendy’s. Me and my daughter wanted to go through the drive-through for a late dinner. When we got there, we waited in line for over five minutes for one car possibly more. Then they pulled up real fast and ordered a biggie bag And drove right off in 30 seconds or less. So we pull up and we were waiting for 10 minutes before we started complaining and then the person on drive-through spoke up and tried to say there was only two people working. So we waited five more minutes and cars were pulling up and driving off. So we decided to go inside and order our food when we got our food. My daughter’s order was wrong. She ordered a loaded fry and they gave her fries. But we didn’t want the argument so we just decided to go with it. We got out to the car and she ate her burger and I ate my junior Bacons. I went to open my chili to eat it and found out that it was only 1/3 full. This was obviously because of the argument that we had from waiting so long, so I presented my cup of chili to the counter girl and told her it wasn’t full. Please fill it up and she did. So I put the top back on and begin to leave without any problem whatsoever. Then as we were going through the door, the manager yelled out that I was a liar. The truth is that I feel like we were targets of racism. Everyone in their store is black and we are Caucasian and I feel like we were treated differently because of our skin color. This is a terrible place to eat anymore sinceD.E.I. Wendy’s has really gone downhill.
My first time experiencing Wendys and their $5 baggies! I loved the burger, and french fries. But, the spicy nuggets was not for me. Their Ranch was so good! It was 8 pm and the dine in was close!
P.s. there drive thru was super slow
I will never go back to this Wendy's. First we had a hard time paying with a $50. The young girl acted like she didn't know what to do. Next we had to ask for our change as she didn't give it to us.
The food took a long time even though there weren't any other customers. The hamburger buns were stale and the fries were cold.
Many of the condiments bins were empty. Every garbage bin had garbage coming out of the tops as though they hadn't been emptied in a few days. There were several workers there and we were the only customers at that time.
I wished I knew who own this restaurant so I could tell them how badly it's being run.
Be prepared to spend half your day in the drive- thru. It goes a little something like this...
Wait in line which is not moving... FINALLY get up to the order box to hear "just a moment"... 10 minutes later a person comes on to take your order... Wait in line even longer... Slowly make your way to the food window to wait even more... Then hear the dreaded "we're going to have to to ask you to pull forward"... Wait an eternity... FINALLY, almost a whole hour later fresh hot food! But wait... THEY FORGOT THE FRIES!!! And repeat!
This is my typical experience with this Wendy's and probably yours too!
Just sat in the drive thru at the window waiting for a kids meal. When we finally received the bag there were no fries or toy in the bag so we asked the girl with the nose ring were the rest of the items were and she said it wasn’t her job to check someone else work and she thought it was already put together….
The attitude on this girl was like she doesn’t get paid enough to do want to be bothered.
To the pink and blonde haired female worker, maybe spend less time on your vape when handling food. Also take 30 seconds to look at someone before calling them sir. Rude af

Quick Facts About Wendy's



Today

Opening Hours

Monday 06:30 AM - 12:00 AM
Tuesday 06:30 AM - 12:00 AM
Wednesday 06:30 AM - 12:00 AM
Thursday 06:30 AM - 12:00 AM
Friday 06:30 AM - 12:00 AM
Saturday 06:30 AM - 12:00 AM
Sunday 06:30 AM - 12:00 AM

How to go there

Location