Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
By far the worst Wendy’s I’ve been to!! Went through the drive-through ordered one sandwich and I had to tell her three times over the intercom what I wanted then I got to the window. She was rude as hell never said thank you kiss my a$$ or nothing go to the second window and she just handed my food and slammed the window! Never will go back, this is a reflection on the manager!!!
Went to Wendy's for the orange cream shake. It is a mini shake. Got a double stack also, the bread was old and hard, burger was dry, and of course my frosty was like kid size. All for $7.49. Duhh. Not worth it. Dinning room was OK. Bathroom dirty.
Employee was nice, but did not make me feel welcomed.
Different times we live in I guess.
Should have looked at the reviews before I went. Not like it use to be when Dave was alive and running it. Use to be juicy burgers and you needed napkins.
Something negative is happening at this Wendy's...I have had more complaints that praises for this Wendy's. I have noticed that the ladies that used to run the location are no longer there. Morning service is getting slower with limited people working and no sense of urgency. I skipped breakfast today. A couple of days I have ordered sausage biscuits and they were hard, almost like the biscuits were overheated in a microwave. Quality is sinking overall. I no longer get lunch from this location and will stop getting breakfast soon if I continue to get hard biscuits.
I'm extremely disappointed with the customer service I received. Upon arrival, I wasn't greeted, and when I placed my order, the staff didn't respond or acknowledge me at the window, leaving me wondering if they even heard me. When I picked up my order, they simply handed me the food without a word. It was early morning, but they already seemed to have a negative attitude. If you're not willing to provide good customer service, it's better to stay home or work behind the scenes. As the face of the establishment, it's essential to have basic courtesy skills, such as saying 'good morning' and properly taking orders. This experience fell far short of my expectations.
Horrible. Food was cold and they took forever to bring it out wouldn't recommend this Wendy's downtown. And I just looked in my bag and these folks cheated me out of one chicken nugget, yeah don't come to this wendys because they don't care. The only good thing from here is the frosty and I know they couldn't mess that up.
This used to be a good Wendy's to go to! It was fast but not anymore! If you go to the drive thru they only take one order at a time! That vehicle pulls up to the window, pays, then they get their order before they take the next one sitting at the menu board!
Inside isn't much better! I watched the lady that took mine and a few others orders to back to the line and fix our orders and the the grill guy just stood there and watched!
I counted six workers there and only three were actually doing orders for the drive thru and the front counter!
25 November 2024. 1035 AM Ordered a double combo to dine in. Menu board was 11.29 rang up 11.49, cashier said it was 11.49 after looking at Menu board. Would not give drink cup until food was ready. When food was delivered it was in was in a bag, had to ask for a tray. No napkins,cup top or straw in bag or put on tray. No napkins, drink tops or straws in dining room. I have been going to Wendy's for over 40 years, never seen a Wendy's or any other fast food place like this Wendy's .
This use to be my go to Wendy's but today was the worst! My burger was hard an cold, my nuggets were hard and mixed with spicy nuggets which I can't eat. My fries were cold and my strawberry lemonade tasted like water with a splash of strawberry. I mean this will be my last time at the Madison Avenue location.
Quick Facts About Wendy's
Today
Opening Hours
| Sunday | 06:30 AM - 12:00 AM |
|---|---|
| Monday | 06:30 AM - 12:00 AM |
| Tuesday | 06:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 12:00 AM |
| Friday | 06:30 AM - 12:00 AM |
| Saturday | 06:30 AM - 12:00 AM |
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