Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Highlights
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Great coffee
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Not impressed with this Wendy's. I've frequented older, better, more hospitable locations. This one was definitely a cookie cutter version of something. It reminds me of a bright Starbucks that's half rundown. The food might be fresh, but what you get isn't worth the price. My wife ordered the nugget meal ($11) and I got a chicken wrap, entree only ($7). You would be better off going to a supermarket and buying food from the deli.
Also, we waited about 10 minutes for our order...and there was no one there. There were about 6 employees standing around...and finally we got our order. Don't gete wrong, the staff was nice and friendly but lacking in the motivation department.
I'll hard pass on this Wendy's and probably others in the future. Fast food is steadily becoming an "I'll pass" food. Just saying....
Worst experience ever! At 9:45 PM, we arrived. Before taking my elderly parents, Handicapped brother in law, my children, husband, and sister in law out of the vehicle, I came into the dining area and asked if dining was open. The gentleman in the back, who I can only assume was the cook, told me dinning was open. With this information, I proceed to let my family know and bring everyone off the van. We have been traveling for 18+hrs traveling back home. This is why we preferred to dine if possible. After I placed my order and paid, and while my sister in law placed her order, whom I can only assume is the night shift manager, tells us that the lobby closes at 10. I inform her the gentleman in the back tells me dining is open, we were in before 10 and orders placed before then, if we can still dine in. Once again, I was told YES. While waiting on our food to be prepared, after we have sat down with our drinks, the manager starts turning off the dining area lights. I asked her why she was turning off the lights if we were allowed to eat in the dining area. She tells me they close at 10. I explain to her again, the gentleman in the back said dinning was open and she approved for us to eat in area. Why was she turning off the lights, that it was rude. She said we'll dining closes at 10. I am locking the doors and I left these running lights on. These running lights were DIM lights. I explained to her again, I asked, I was told, I went through this at another location but their location it was 730 PM, and in another state, she approved us to dine in. If they all would have been up front, I could of not taken my elderly parents, Handicapped brother and children out of the van, would of took it togo or chose to dine else where. I let her no there is no sign of hours. She then proceeds to tell me "Well the online hours are incorrect as well, I can't do anything about that". She then tells me she will turn back on the light but "We are not staying long". I went to check online and it says dining closes at 11 PM.
At the end, we sat, we ate, and even with them "cleaning" the kitchen, I told my family to eat and enjoy, do not rush, they have plenty of time.
I've been trying to put this particular Wendy's in my regular rotation for seven years now and I just can't do it anymore. The service and the food are so inconsistent; I just never know what I'm going to get each time. My last meal came with bacteria-ridden pieces of lettuce that were actually pink in color and they forgot to put in the salad dressing. I won't be back anytime soon. Please get a consistently good manager that can clean this store up once and for all ????
Got home after waiting 15 minutes in drive through and 3 minutes after paying for food. Had to pull up and wait for food. Got home and my whole order was not there. I was missing my medium fries and food was a little warm. Order#3276 10/22/2024 8:53pm. SULPHUR SPRINGS TX 75482
Went to the restroom. paper towels everywhere.The urinal looked like it hadn't been cleaned in ages. Get to the counter and asked for sweet tea. The young lady said we are out. I said that's fine I will wait. She said oh no making tea is for the morning shift. we don't do that...so no sweet tea after breakfast. No one in the place had a care in the world.
They're good. Need to work on consistency, however. Tend to get custom orders, so those can be awkward when you have a usual flow. Light sauce isn't as light as it should be most times. If I have to use a napkin to wipe my burger's butt it's not light ???? Ordered a burger that shouldn't have had mustard even as a custom order. So not happy about ordering the same thing and it being different each time. Don't expect frosty's too late as their machine may be "out of order". Baked potatoes sometimes aren't cooked as thoroughly as they should in the center. Overall, average experience for a fast food place.
Went to the drive thru, google says it closes at 11. I ordered my food online around 10:20pm. Lesbian chick was really rude, ignores me about 2 times says they’re already closed and told me to handle the refund myself, the app could’ve at least been updated too with the closing time. THEY DONT CLOSE AT 11 they close at 10 so yall better order around 9. Please update your store hours wendy’s also get a new employee, she clearly doesn’t wanna work there and was not very helpful at all. Look THE POINT IS, UPDATE YOUR CLOSING TIME, people waste gas and energy. Im a big fan of wendy’s since i was a kid, i have never seen a situation handled this horribly. Photos attached shows the store hours and my honest reaction to this store.
Food:9/10
Customer service: 8/10 (great, not including lesbian chick who served me)
Closing time: not 11pm
Rizz: 0/10
Lesbian chick: -100000000000/10
Overall very bad experience. Out of cheese, spoons, napkins, vanilla shake, ketchup containers, Dr Pepper, Sprite etc. tables were not clean, windows had not been cleaned in a long time, trashes overflowing. Went in for new Crabby Patty and did not eat it. I usually don’t post but this was bad
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 11:00 PM |
|---|---|
| Tuesday | 06:30 AM - 11:00 PM |
| Wednesday | 06:30 AM - 11:00 PM |
| Thursday | 06:30 AM - 11:00 PM |
| Friday | 06:30 AM - 12:00 AM |
| Saturday | 06:30 AM - 12:00 AM |
| Sunday | 06:30 AM - 11:00 PM |
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