Wendy's Info
Amenities
Service options
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Outdoor seating
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
I would give it 0 stars but that’s not possible. I went at 9:15pm on 12/15. As I pulled into the parking lot, all of the workers were on the back patio smoking and laughing at the cars waiting to be assisted. By the time it got to be my turn, I waited 10 minutes for someone to even come to the speaker. They then informed me of limited menu which is fine, but when I asked for clarification I got a snarky response and was told they are closing soon even though all signs say they close at 2am and it is barely 930pm. I then let them know thank you but I will pass and as I drove away all workers returned to the outdoor seating area to smoke and ignore the other customers. Save yourself the time and just go to the McDonald’s across the street or Taco Bell 1.5min up the road. I wouldn’t even bother with this location. Not sure why it’s even open if employees just get to have social hour when on the clock.
This particular location often disappoints. The fancy soda machine is always out of everything except diet or zero sugar stuff. The frosty machine is often broken or they are out of whatever flavor you’re wanting. Tonight they just “weren’t serving frostys”. Ladys Island Wendy’s-do better!
The employees are literally having a whole crew smoke break on the patio and refuse entry to the inside and said mobile order only. I have come here and it’s the same every day. 0 stars honestly. They never do their job and every one of them should be fired. Why come to work to turn customers away? I would take a picture of them but I don’t think they would like that. It was at least 5 people sitting outside and it’s this way every time I’ve come by the last week.
Should have read the reviews before I got in line at the drive-through here. Was only two cars in front of me, I waited just over 20 minutes. My double cheeseburger was barely warm. I thought they might have run out of hamburger today.
If I could rate this a zero I would. This was the worst customer service I have ever experienced in fast food. From the tone of voice on the speaker taking order to the face to face interaction, customer service was nonexistent. I tried requesting a condiment and was ignored, window shut in my face, I sat in my car for a few minutes, blew horn two different times, three employees looked at me and continued ignoring me. I was never greeted or spoken to except to be told the amount of the food. When I pulled to the parking lot they turned the lights off in dining room and locked door..around 7:15pm. I will NEVER spend my money at that location again.
I placed a mobile order online for carry-out and when I got there the lobby was closed with the doors locked. No sign on the door indicating this but the lady yelled out the window that it was drive through only. Went through the drive through to get my order and asked if I could place another order along with it. She said no you have to go back through the line for that and I said I’m good. i drove up got my order and left. I understand that could’ve been an inconvenience for me adding an order but going back through the drive through for this made no sense. Also I have noticed when the manager is not on duty the lobby is always closed but there is never a sign on the door and it still lets you order online for carry out.
Stopped at this one and Beaufort. Wanted to use my app to get credit for cash purchase. Was informed that their scanners were down. Got an e.ail from. The owner said they would fix it. So I thought I'd give them another try.i didn't want to get in line and have them tell me no scanner again so I tried to call. It ran g, rang,and rang. I don't understand customer service today. I worked in customer service for 40 years....
ran here last night 12/7 for something quick was told card only when asked for a receipt told the receipt machine not working when i got home the burger if you want to call it thst was burnt and rock hard never again
I think the board of health should take a close look at this place
Quick Facts About Wendy's
Today
Opening Hours
| Sunday | 06:30 AM - 02:00 AM |
|---|---|
| Monday | 06:30 AM - 02:00 AM |
| Tuesday | 06:30 AM - 02:00 AM |
| Wednesday | 06:30 AM - 02:00 AM |
| Thursday | 06:30 AM - 02:00 AM |
| Friday | 06:30 AM - 02:00 AM |
| Saturday | 06:30 AM - 02:00 AM |
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