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Wendy's

+1 985-321-9897
1034 NE US Hwy 51, Ponchatoula, LA 70454 United States of America
Open Today: 06:30 AM - 01:00 AM

Amenities

Service options
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Popular for
  • Breakfast
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
Offerings
  • Coffee
  • Late-night food
  • Quick bite
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Counter service
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Family-friendly
  • Groups
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Parking

Best WLM Reviews

It 's a Wendy's. Should be pretty obvious what you're getting. Went through the drive-thru so the atmosphere gets a two-star rating. Food was average. Service was a little better because the girl that took my debit card was friendly and actually said thank you!
We walked in at about 4 pm. No customers in the drive thru or lobby. Employees were laughing and cutting up. We were told a manager would be with us shortly. Shortly after that we were told the lobby was closed. I asked if they could just ring us up on the drive thru register and we’d be on our way. Nope. We never saw the manager, but heard them laughing about it as we left. Now I’m seeing all of the bad reviews and realize it was all a waste of time to begin with.
I ordered a double bacon biggy bag, my burger was kids meal size, they didn't add my tenders, my drink was in the wrong carry container.. when I requested a refund I was told there would be no refund he would recook everything his little buddies that work with him started giggling I ask him who was going to be responsible for my carpet cleaning of my carpet because he used the wrong cup and again I was told that that would be my problem . I see something very wrong with this whole situation and how it was handled by the help. I have over 6 million followers and if just 1 third reads this. Hey but it's your store if you don't care how your customers are being treated that's on you .But you can bet one thing myself and my family will never go there again
Super Ghetto. Pulled up sat at the order window for a couple minutes, no cars around, noone greeted or said anything, so i pulled up to the pick up, noone paid attention there either. I asked if i could place a to go order, one employee looked at me like it is my job to make her a burger replied’we in the middle of shift change’ i asked if she is a cook or cooks responsible for the shift change, she went back to counting money. Another employee came by, i asked if i could place an order , she said they cant. Then first employee looked at me as if she was mad whispering something, then said ‘thats what i told you’. No greet. No work. 0 effort. By the way they look I understand thats about the best they can do, but hopefully one of the managers can train them on customer service a little maybe. They should not be talking to customers (well they refuse to talk anyway lol ).
Long story short, raggedy, but that is the best they know and best that they are capable of, so i am not mad ????
Typing this up as i sit in the burger king drive through lol ????
I WISH I could give less than one star. Beyond rude, inconsiderate, and LAZY. YOU ALL ARE LAZY. They will make you wait 10 feet from the window for 30 minutes then act surprised when you pull up because you've been waiting 30 MINUTES. They're doing that on purpose to drive people away so they don't have to work. Fire the whole staff and start over.
Placed a mobile order and arrived to collect it from the drive thru at 3:06pm. Was held at the first window (that isn’t used) of the drive thru until 3:20pm when they finally waved me forward to the second window (I was the first car in line, I was NOT waiting on another vehicle to retrieve their order) and handed me my order. Everything was ice cold. Won’t answer the phone when you call the store and corporate is a joke. What was I waiting on for 15 minutes?
Went in this morning for lunch, chili but, was still breakfast NO PROBLEM The floor was extremely slippery I told the manager there and she stated THAT it was because of the air conditioner and the humidity..... You are going to have someone fall in this location. IT is extremely dangerous for an elderly person or anyone to walk into the store to walk ALSO , when I left, I left out of the wrong side The door locked on me I couldn't get back in no problem, I walked around AGAIN THE ISSUSE WITH THE FLOOR NEEDS TO HAVE ATTENTION ..
Do not go here. Honestly, the laziest place I've even been to in my entire life - on multiple occasions. They need to shut down this location. Took me 30 minutes to get my online order that was "ready" before I even got there

Quick Facts About Wendy's



Today

Opening Hours

Monday 06:30 AM - 01:00 AM
Tuesday 06:30 AM - 01:00 AM
Wednesday 06:30 AM - 01:00 AM
Thursday 06:30 AM - 01:00 AM
Friday 06:30 AM - 01:00 AM
Saturday 06:30 AM - 01:00 AM
Sunday 06:30 AM - 01:00 AM

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