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Wendy's

+1 817-210-4889
2800 E Berry St, Fort Worth, TX 76105 United States of America
Open Today: 06:30 AM - 01:00 AM

Amenities

Service options
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Popular for
  • Breakfast
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
Offerings
  • Coffee
  • Healthy options
  • Late-night food
  • Quick bite
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Counter service
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Family-friendly
  • Groups
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Parking

Best WLM Reviews

**Google Review:**
⭐☆☆☆☆
I am extremely disappointed with my recent experience at this location. It seems that embodying poor customer service has become standard practice here. The staff is consistently rude, and the manager is even less accommodating. Unfortunately, the food quality did not meet expectations either.
I arrived at 5:00pm and had to step outside briefly to grab my wallet from my car. When I returned within 60 seconds, I found the door locked, which was very frustrating. I also witnessed other customers outside expressing their dissatisfaction after waiting over 30 minutes for drive-thru orders.
It's unacceptable to lock customers out at 5:30 PM, and the excuse of being short-staffed doesn't hold water when I saw employees hanging out outside. Between the screaming and cursing by the staff and managers. As it stands, I have no intention of returning to this establishment. This place truly needs improvement.
Manager Jackie does not need to be employed at this store location. Every time I come to this location, she has an attitude with every customer. If she is the manager, how does she not know how to operate the cash register? Her professionalism is a zero. I watched her give attitude to the customers in line before me. Those people had been standing since 10:20 a.m., trying to order breakfast. She came to the register at 10:31 am. and told them that they couldn't order breakfast. Of course, they left the store. I was next in line to order, I said what I wanted, and she couldn't understand even after showing her what I wanted in the Wendy's app. She became aggressive verbally towards me. I truly know the owners of this store will not go for her treating the customers this way. It's probably the reason the sales are down at this store. Manager Jackie needs more training on her interpersonal skills. Make sure she knows that this is not her store and that she needs to treat all customers with respect while the customers are choosing to spend their money at this store location.
I got a Baconator combo with a biggie bag after my 15 hour long shift at work. Came back home opened up my bag and this is what I’m greeted to. This is absolutely unacceptable of any fast food restaurant. The manager on duty which I called was terrible and was not sorry about any of it. She said she didn’t care and then hung up the phone. I paid $30 for this trash that is inedible. The bacon is LITERALLY BLACK.
Unfortunately some people just seem to not care about their jobs!! I went to order some food and had to wait 20 minutes to be able to get my order taken in the drive through since there were closed in the lobby and the person starts with what are you going to order, then she goes and takes my order while also speaking to someone else on her side so that makes me kinda confused is she was talking to me. I tried to get over it and continue with my order then I pull up to the window and she gives me my order. Before leaving the parking lot I notice my order was wrong so I try to get someone’s attention on the inside since they had a long line still in the drive through and the lady tells me I have to go back in line! I was NOT about to wait another 20 or more minutes so I go up to the window and tell her she decided to argue with me that is what I order and at that point I was over it I repeated to her that was not my order after she argued with me a little longer she says they only for got some stuff on your order I waited for them to get it fixed when she hands me my order she decided to aggressively give me the bag and shut the window with not even apologizing… This place needs some new workers!
Received amazing customer service since i walked in the door. I try to not eat fast food too much but my son wanted chicken nuggets. Miss Nola and Miss Brandi was very professional and gave me 5star service. Food came out hot and fast and my son enjoyed every bite
Had a great experience at this location. Usually don't stop by for fast food, but they had some delicious options for breakfast. Order was made ready fast. Clean facility and clean bathrooms. The only thing is they messed up my order a bit but I didn't bother asking them to fix it, although I'm sure there wouldn't be a problem with that.
I try to support the establishments in my immediate area, BUT THIS PLACE HERE....EPIC FAIL EVERY TIME! The fact that the manager was working the drive thru and gave me my order this way is insane!.... I would have waited on a full order of fries... there was no need to give me the scraps.....
I ordered through the app and when I pulled up around 5:00pm there was 5 cars in the drive thru, a woman knocked on my window and said she had been waiting 15 minutes and gave up she said someone told her no employees showed up to work today, there was a sign on the door and all the doors were locked. Do better Wendy’s!

Quick Facts About Wendy's



Today

Opening Hours

Monday 06:30 AM - 01:00 AM
Tuesday 06:30 AM - 01:00 AM
Wednesday 06:30 AM - 01:00 AM
Thursday 06:30 AM - 01:00 AM
Friday 06:30 AM - 01:00 AM
Saturday 06:30 AM - 01:00 AM
Sunday 08:00 AM - 01:00 AM

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