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Wendy's

+1 915-229-7966
10771 Gateway S Blvd, El Paso, TX 79924 United States of America
Open Today: 06:30 AM - 02:00 AM

Amenities

Service options
  • Outdoor seating
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Popular for
  • Breakfast
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
Offerings
  • Beer
  • Coffee
  • Healthy options
  • Late-night food
  • Quick bite
  • Vegetarian options
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Counter service
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Family-friendly
  • Groups
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Parking
Pets
  • Dogs allowed outside

Best WLM Reviews

The place used to be really great. Now the fries are always cold… to the point we don’t even order fries. The burgers never have fresh veggies. To a scary point they are soggy. They serve sweet tea for every tea order even though we ask for regular iced tea. They don’t give straws or forks or spoons for the potatoes or chili or drinks.
The Service!!! They all sound so miserable. I don’t know if it’s an indication they don’t get paid enough or this location truly has management issues, the service is horrendous. We literally get yelled at in the drive through comms.
Just left my favorite fast food restaurant with the single most rude drive through employee I've literally have ever had the displeasure of meeting. Here Monday at 630 evening the place was not that busy at alll!! The bearded glasses wearing worker was not only irritated that he had a nine to 5, he spoke so rudely I had to do a double take. The poor young lady that worked with him had yo hear ne complain about the horrible service and I gotta confess, she, I've dealt with several times and service with a smile she made opportunity to appear welcoming in the face of a hectic evening. Wendy's, you can do a lot better. That employee is bringing down the quality of work in that restaurant
I think this franchise needs to be audited by the corporation or owners. The food is definitely substandard compared to other Wendy's. The workers on several occasions during my visits have constantly over charged for meals when ordering single entree items. They leave items out of the order and rarely get the order correct. I've visited this restaurant maybe 10 times in the last 3 to 4 months and not once has my order been correct. That's a 100% random failure rate. I can't imagine how other customers feel. After receiving the food, it's constantly put together half-a$$ well below standards for the franchise. I recommend to corporate to audit and incorporate better practices on this location because it's embarrassing to the parent company.
From time of order to getting the food it took 10 minutes. Soda machines have options not working. Food was ok. Flies bothering you while you eat. Dirty tables. It was a Sunday an noon, but still for the prices I expect better.
This is emblematic of all that is wrong with American business. Went to get a burger and no one in the store could ring up my order because the one person working the front was in the restroom. How incompetent is management to not expect their employees to go to the restroom? The entire management team here should be fired.
I stood waiting in line for about 7 minutes before I decided I'll just go use the restroom since they may be busy, mind you there was only one table of guests sitting and eating. When I came out of the restroom I was once again ignored for at least four more minutes all while the front cash register girl working is on her phone responding to her texts. So disappointed I just walked out and said forget this I'm going to Chick-fil-A
I love Wendy's but this location is pretty ridiculous.
The Young short girl at the front definitely needs to be told to be more professional
I hate coming home from picking up a quick dinner to find the workers forgot everything, and I mean everything, lack of sauces, drinks are wrong, missing basic things like cheese and onions off my chili order. Seriously guys, there was only two people after me, and it took y’all 10+ minutes to give me my order wrong!!!! The only reason I didn’t get down and fight you guys on your mistakes, was because I had my one year old in the back asleep. Do better.
Not the first time I’ve had issues here. Today (8/22) I went into the drive thru and was put to wait, understandable. Got my order wrong so I went inside to a huge line being ignored and the guy at the counter yelling at a customer. They replace my order and it’s still wrong. At this point I’ve been waiting an hour so I ask for a refund and the girl at the counter, manager I assume, gives me attitude and starts yelling at me instead. Worst experience ever. Never coming back, rather make the drive to a different restaurant.

Quick Facts About Wendy's



Today

Opening Hours

Sunday 06:30 AM - 02:00 AM
Monday 06:30 AM - 02:00 AM
Tuesday 06:30 AM - 02:00 AM
Wednesday 06:30 AM - 02:00 AM
Thursday 06:30 AM - 02:00 AM
Friday 06:30 AM - 03:00 AM
Saturday 06:30 AM - 03:00 AM

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Location