Wendy's Info
Amenities
Service options
-
Delivery
-
Drive-through
-
Takeout
-
Dine-in
Popular for
-
Breakfast
-
Lunch
-
Dinner
-
Solo dining
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
-
Wheelchair accessible restroom
-
Wheelchair accessible seating
Offerings
-
Coffee
-
Late-night food
-
Quick bite
-
Vegetarian options
Dining options
-
Breakfast
-
Lunch
-
Dinner
-
Counter service
-
Dessert
-
Seating
Amenities
-
Restroom
Atmosphere
-
Casual
Crowd
-
Family-friendly
-
Groups
Payments
-
Credit cards
-
Debit cards
-
NFC mobile payments
Children
-
Good for kids
-
High chairs
-
Kids' menu
Parking
-
Free parking lot
-
Free street parking
-
Parking
Best WLM Reviews
Slowest drive through in town. Employees are on their phones and or yelling at each other at every visit. (If playing with your phone is a position, where do I apply?) With this location being only a mile away and by far the closest fast food, the majority of the time I will drive past it due to not wanting to increase the amount of trauma already experienced. Close down this location, fire everyone (clean house) and start over. It's bad when you bring this location up in casual conversation and other people already know to avoid it. The owner should be absolutely embarrassed. Prices have gone up and the portions have become smaller. Is it a rule to only half fill the fries? Dear god if you ask for sauce! You'll receive an attitude and one packet of ketchup. Then you will have to park and walk in because they got your order wrong/missing items. I feel as if its a prank to see how badly they can do their job until the customers completely lose their minds. Do better.
This is the best Wendy’s in Raleigh!! I’ve always enjoyed the food at this Wendy’s it’s hot and fresh, but today Kimani’s professional and patient customer service blew me and my children away with positivity.
Quality customer service is hard to find! I will continue to give my business to places like this, that show kindness and respect to their customers- even at a fast food restaurant. ✨
Today I went shopping at around 11:30 and it took them 10 minutes to serve me, the girls were just talking and laughing amongst themselves when she decided to serve me, she did it in a very bad way, lazy and it seemed like she didn’t want to serve me, in fact another girl had to do it because she was lazy! It’s not the first time this has happened to me in that place! I love this type of restaurant but those people make me hate going to eat that food! Plus they won’t even let me see their name so I can give a full complaint! I’m just saying, they should change the staff, they don’t care about serving the customer, they’re just going to do their hours!
I'm starting to believe the manager here is the same idiot years back that thought you can run the gas grills without power, power needed for the ventilation system. This location is freaking slow like painfully slow, I can deal with slow but this is like participation trophy slow. Food is like mediocre compared to other locations, sometimes you'll get someone else order when there is only like 5 other customers.
I love the staff here. They’re always cheerful, polite, and have a great attitude. That’s it, though. I cannot, for the life of me, fathom how you advertise/promote something and then NEVER have it available.
Just left ordered a Bacon Nader and this is what I got. My fries are old and they were re-cooked. I have been in the food industry for over 15 years I know what re-fried french fries taste like a bacon Nader come with six pieces of bacon and two pieces of cheese, complete waste of money if they spent more time doing their job and not running around yelling at each other along with the person at the front, holding his phone the whole entire time maybe they could get an order right that establishment needs to be shut down I’ve never had a positive experience!!!!!!
A complete waste of my time and money. Please never go here.
Oh boy....well, the only downside during my visit was having to interact with the cashier. He seemed sweet however, his lack of communication left a lot to be desired. He was ok with taking the basic orders, however, when he needed to apply rewards and offers presented through the Wendy's mobile app, he did not comprehend so well and managerial assistance was needed. My partner was given the wrong item for her second order which she was using her rewards for but she just told him not to worry about it....he seemed so frazzled and apologized.....we just hope the rest of his day was ok.
The 2 guys in the drive-thru were great. They were having a great time even though they were clearly short-handed. This place has been that way for years, so I rarely visit, plus Wendy's is out here costing more than it's worth. But give those 2 a raise.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 12:00 AM |
|---|---|
| Tuesday | 06:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 12:00 AM |
| Friday | 06:30 AM - 12:00 AM |
| Saturday | 06:30 AM - 12:00 AM |
| Sunday | 06:30 AM - 12:00 AM |
How to go there