Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Parking
Best WLM Reviews
This Wendy's has the worst first shift crew I have ever seen in customer service, not only did we have to wait longer than 5 minutes for food to listen to the whole store talked about how they hated their jobs and it definitely reflected on the meal. What happened to the old Wendy's? When the cashier smiled and make sure you had an enjoyable experience, when the food was hot and fresh.
Had a good experience on this day the staff was helpful and friendly the food was fresh but there was road construction all around this location so it was a little tricky getting in and out of this location.
I took my kids to the park after school and then they insisted they wanted Wendy’s. So we always wash our hands before we get our food.
I noticed the bathroom doors were locked, and I asked if there was a key for the bathrooms, the man stated Customers are not allowed to use their restrooms.
As a paying, customer I think that’s ridiculous. Granted the area is a druggie area. But if we’re buying food and wanting to wash our hands and use the restroom before we get our food, I don’t see what the problem is. Wouldn’t recommend.
If i could take away some of their stars I would. I received my order, I was charged 43.70 on the app but my receipt reflects 10 dollars less because not showing delivery and service fee... aren't those the same thing.. ? Or was I supposed to be serviced at the time of my delivery? I brought it inside and noticed the fries and a grape large drink were missing, that the chicken sandwiches were soggy and the drink looks very watered down. I called the restaurant and the manager that answered the phone with "hello" no store name or identifying greeting said to call doordash. Door dash transfered me to the Windy's customer service line and I was denied my refund and was told that I would get refunded for a partial amount. I'm pretty sure that is not how to get returning customers.
This location is not 24 hours. I called about 4:45 this morning to see if they were actually open and ready for breakfast. The lady on the phone told me they would be ready in five minutes. I got there at 4:57 and they still told me it would be another five minutes for them to do their shift change and their computers to update or whatever. Such an inconvenience my husband works an early shift so I was trying to surprise him and get him breakfast this morning. I came back at 5:15 and still had to wait another 5 minutes. But at least my food was fresh. Please consider switching over to breakfast a little earlier for the early birds thx in advance! If you ever come here and try to use a discount code, make sure the code amount changes before you pay. I don’t care if it’s two dollars or $20. I want my money back. I know I’m about to butcher the spelling of this lady name, but she was very nasty. I’m assuming she had to be a manager. Your customer service sucks Itada! I pulled up my scan coupon for the cashier to scan before I paid. The amount did not change and I didn’t find out until I ask for a receipt. Once I receive a receipt, all she had to do was give me my two dollars back and the lady act like she couldn’t do it walked away with her attitude like there’s nothing I can do. It’s already been paid for! like what? You guys need to reevaluate who you guys put as managers because it’s not even about me being the customer that’s right I did not get nasty. I work with people all day long and I would never talk to a passenger like that on a plane how she just talked towards me and my situation.
The food was perfect, hot, fresh, and exactly as we asked the items to be made. Very little wait. Great customer service. Highly recommend. Took off one star for the atmosphere due to construction, and it is not easy getting to the parking lot/ drive-through.
Slowest Wendy’s in the area.. you’ll wait in line for up to half an hour just waiting to order. Staff will inform you you’ll have to wait even longer if you chose to order. Entire DoorDash order was also incorrect. It seems like you can’t get semi ok service from this restaurant.
Ordered a grilled chicken sandwich combo with a sour cream and chives baked potato and asked for butter. I paid to have bacon added to the sandwich. This is what I got... a grilled piece of chicken. No bun, no tomato, no bacon, no lettuce, no sauce, JUST A DRY PIECE OF CHICKEN. Oh and the baked potato, it had chives....that's it. My drink didn't even have ice. The WORST Wendy's ever! I've contacted corporate to try to get my money back.
Quick Facts About Wendy's
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