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Wendy's

+1 616-361-7251
1975 E Beltline Ave NE, Grand Rapids, MI 49525 United States of America
Open Today: 06:30 AM - 12:00 AM

Amenities

Service options
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Popular for
  • Breakfast
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
Offerings
  • Coffee
  • Late-night food
  • Quick bite
  • Vegetarian options
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Counter service
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Family-friendly
  • Groups
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Parking

Best WLM Reviews

Every time I get take out from this Wendy's I have a shockingly bad experience, for some reason there after 5:00 p.m. shift is full of teenagers with shitty attitudes that refuse to fulfill orders to what they're ordered - I've consistently gotten the wrong sauces, the wrong burger, and somehow the wrong drink. The first time I thought it was a fluke, the second time I was surprised and after the third time I decided to never go back.
I went to this Wendy's Saturday night at 10pm. The person taking the orders thru the drive-thru was extremely loud and abrupt. I ordered a Dave's double meal medium sized and wanted a frosty. I was told that the frosty machine was already down foe the night. I thought that was kind of weird since they didn't even close for another 2 to 3 hours. So, I said fine just give me a strawberry lemonade. Mind you I was the only car there. I pulled around to pay, this was the first time ever I had the food thrown at me while I was trying to pay. I then watched the lady trying to remember what I ordered to drink. She then gave me a Strawberry Minutemaid, ( which was so watered down I threw it out). The food was just ok,the fried were just warm, the burger was not even hot enough to melt the cheese on the top patty. To say I was disappointed would be an understatement. I have never had such bad service anywhere in this country, and I travel a lot. I will probably not be returning to this location, which is sad because it used to be one of my go to locations for a good meal anytime. ????
They always have so many people but it’s like they don’t know how to pay attention. I think 1/5 of our recent orders was right. It’s not worth time waste of time & money to roll the dice wondering what you’ll fet. It’d be nice if the store owner supported the staff better & gave them the tech so drive through customers could see if they got it right.
If you want cold, stale, hard food (or nuked that'll eventually turn hard Cinnabons) accompanied with terrible service from one of the male supervisors who resolves things by walking away and getting the general manager instead, on top of incompetent service by the other two general managers, WITHOUT a refund for the poorest quality food and atrocious service and atmosphere, this is the place. Glad my bank gave me my money back.
Grubby tables, poor service and soda machine was out of so much and things were not what they were labeled. Got a Diet Coke but it was regular. Tried the new frosty and it tasted like baby puree in a vanilla frosty. I expected more from this location. I won’t be back
Pulled up last night to get the family food. Ordered pulled up to the window. As I'm waiting I see them looking around for what I assume was a mouse on the floor she said "girl idk where it is" and almost jumped on the counter.. They were laughing and the guy came up and jump scared the manager. NOT cool when you're waiting for FOOD from said place. Needless to say I drove off. I'm a retail manager even IF we had a mouse which happens. I wouldn't dare let my customers know. You remain professional and handle the situation. Especially in a food environment. If you're scared to be by the window. Why would I want to eat food from there. Disgusting
I sensed they may have been short staffed. The tables and floors were in process of being cleaned when we arrived. The staff were nice. It was lunch time, but they weren't busy... that was unusual.
We went through the drive through. The service was absolutely horrible. They did not tell me my total for the order. They opened the window and said nothing, just waited for me to hand them my credit card. They just handed me my food, again without saying a word. Our food was haphazardly thrown into bags. My total was over $45 and I didn’t even get a thank you! Terrible. Also, the sizes of the drinks and fries is ridiculous for what you pay. I will not ever be returning to this Wendy’s location and will honestly seriously reconsider choosing Wendy’s again.

Quick Facts About Wendy's



Today

Opening Hours

Monday 06:30 AM - 12:00 AM
Tuesday 06:30 AM - 12:00 AM
Wednesday 06:30 AM - 12:00 AM
Thursday 06:30 AM - 12:00 AM
Friday 06:30 AM - 12:00 AM
Saturday 06:30 AM - 12:00 AM
Sunday 06:30 AM - 12:00 AM

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