Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Delivery person waited 20min. to pick up order. Food was cold, and ABSOLUTELY NASTY!! Burger was nothing but grease, just had a piece of nasty lettuce on it. Where was the ketchup, pickle, and tomato? Fries cold and taste nasty. As for the nasty chicken nuggets, ground up rib meat, formed into a nugget chewy and nasty. Had to throw it all in my garbage disposal. I was a Chef in Chicago, so more than qualified to say this food was absolutely disgusting. A dog wouldn't eat this garbage! This is a large frie?? Half the container is empty. Charge for a large, give a small! RIPOFF!! Bags even had grease on them... Look at the grease and bits of grizzle on the paper tower.
Went through drive through and sign said no fries. Order taco salad. Lettuce was brown and beans were hard in chili, not cooked enough. Sad to say, never had this problem and wendys before won't go again
Giving a 5 stat for food because nobody can make it *wrong* when it's coming out of a machine. Ordered 2 small frostys from inside. Got to the counter and the first person to see me doesn't greet me at all. Drive thru person looks at me. No acknowledgement. Girl on break walks right by me, no acknowledgement. The lady that was behind the counter and right in front of me when I got there actually walked away and just stood next to the fryer or whatever and just stood there. Doing nothing. So I asked her if she was gonna help me or someone else was....she said "they'll be with you in a minute." Ummmm. Don't you work here? (I didn't say that but wanted to!). So 5 min goes by. A girl comes to me and says "whatchu orderin"......
Gross.
I said two small frostys please.
Gives me the total not even ringing anything in. Give her the money idk where she went w it or put it.
5 min later......got our 2 small freaking frostys.
That place is disgusting and they are super rude.
There was a really tall gentleman tho working that handed us our stuff and he was working w a smile on his face and was super sweet.
Can't imagine working w all of the other people there though. Poor guy. So much negativity and it's VERYYYYYY VERY heavily felt. Immediately.
Customer service was awful! The chicken on my sandwich was pink. The service gave us “XL” large fries he said. Do better Wendy’s.
Went to Wendy’s M-139 Benton Harbor and what in the heck is happening with the fast food places in Benton Harbor?! Ordered baked potatoes was told their out so I got fries, ordered large chili and that was in a large to go COFFEE CUP! Asked for Diet Coke was told their out then after paying at window asked for receipt was told printers down!! I’ve worked in this kind of business for over 45 years and know what it takes to replace the receipt printer paper as well as put a box of Diet Coke on the shelf and hook it up! Now if indeed this was all true what I was told about these things then I’d say it’s “ Piss Poor Management!” Otherwise it’s lazy and/or uneducated employees! Will NEVER go back to this location!!
Me and my friends went to this location I hand only been one other time and the service wasn’t even bad so I didn’t think not to go again but yeah the worker sounded like she was angry and didn’t even do her job we ordered 4for 4 the sign is broken and it was dark so I couldn’t see what it came with and I don’t even know cause I’ve been to Wendy one other time I was expecting a lil sum like what came on it or sum it was silence So we sat there for like 2 minutes we just said what drinks we wanted after that cause there’s no way she started to take the Oder and walked away and yeah she didn’t she was just waiting in silence. she doesn’t ask is that all she just said pull up didn’t even say the price and like I said I didn’t know what came with the 4for 4 so I’m getting a mystery burger for a price I don’t even know, and they gave us 6 drinks they didn’t give us a carrier and no straws the food was mid.
The service was quick, the food hot & the frosty was cold. In my opinion, you can't go wrong with a with Dave's Double! Lesson learned.
Crispy Panko Fish sandwich was not very good. The fish was not crispy at all. The combination of the salty fish, dill pickles and the dill tartar sauce, it tasted like what I can only describe as being salted jello between a bun.
The Hot Honey Chicken sandwich was not very good. I didn't taste any spice or honey. The pickle chips are so thin that they just taste like leftover batter pieces from the deep fryer.
Employees act like you’re bothering them and have zero interest in acknowledging you in the drive through or at the window. Very cold. Customer service was awful. Fries were hot though.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 12:00 AM |
|---|---|
| Tuesday | 06:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 12:00 AM |
| Friday | 06:30 AM - 12:00 AM |
| Saturday | 06:30 AM - 12:00 AM |
| Sunday | 06:30 AM - 12:00 AM |
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