Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
Best WLM Reviews
Food is amazing but the customer service is horrible. I mobile ordered and I selected a carryout, but it began to rain on my way there so I went through the drive-through and asked to get it and was told that I had to come inside. I came inside and my order was not in the mobile order section. It was sitting on the front counter, which is closer to the drive-through window. Then the order section is because the order section is in the lobby. I got my food and I checked the bag to see no napkins, no fork for my food no straw for my drink and none of the sauces that I needed. I asked the manager at the front desk for my sauce and before I could get it out, she said your sauces are in the bag. I made sure of it. I walked out and went to my car to check my bag and of course no sauces. Again if you just want good food, it’s a great Wendy’s, but the customer service literally sucks .
I had a great experience here on a Sunday at about 1:30 pm and I wanted to leave a review to let them know how great of a job they are doing because everyone always complains but never leaves positive reviews. I came at a time where there was no one in the drive thru and that always worries me because the food is usually cold at other places but this place was fast and the food was great!! Everything was hot and the cashier was friendly. There's not very many good fast food places around but this is one of the better ones good job team!!
11-29-24 12:30 pm ok I understand it’s a day after thanksgiving but no one was in line so it was no rush my nuggets were hard on one side white on other side an my burger bun was hard as a rock fries were cold. It’s like they pre made it. Drink was good tho
Best Wendy's around. Always fresh. Always generous portions. Kind and quick staff. Drive through moves! Even at the lunch hour.
The Summer Strawberry Salad is fantastic and I go back for it regularly while it's in season.
It's October 10th at 1245 lunch time and they have all doors locked and won't do drive Thursday either. Wtf they said only mobile orders this place is slow alot. Also there is gave employees inside. Time for new managers
As a black man I am very embarrassed by and disappointed in the black people working at this place. As soon as they engage you on the intercom, it's like they are upset with you for simply pulling up to order food. This morning there was no one in the line so I am not even sure what the issue is. Is it that you don't want to serve anyone at all? I had to pull away and go to Tim Hortons across the street. To the owner, please hire decent black people who actually want to work. Get an undercover consumer to purchase food and you'll see why the Tim Hortons line is long in the morning while nobody is buying from your business. The pandemic is over and it is time people start putting some pride in their work.
Last time I came the guy on the intercom told me that he got kicked out of his place.. idk why he told me that. Today I go through drive thru and I ordered a big bacon classic with no pickles, no ketchup & no mustard. Went to eat it noticed there was no tomatoes. So I went inside and told them and the guy up front went and grabbed me one. I go back in my car to put in on my burger and realize THERES NO BACON ON IT. How do you leave the bacon off of a BIG BACON CLASSIC. So I went back through the drive thru. 5 people standing in the window looking confused and irritated that THEY messed up MY order. There was a manager leaving the store to go get woods to smoke from the gas station next door. I understand mistakes happen but back to back? And no apology? Do better. Just bad experience and won’t be back.
tried to pick up an order for a customer from Wendy's (38177 W 10 Mile Rd, Farmington, MI 48335). I chose not to enter the store and for that ... they told me after more than 10 minutes: YOU ARE BANNED!!!.
They laughed at me and after I entered the store to ask for an explanation, they also called the police. They told the police I was rude and they don't feel safe with me around.
Attached you can see the footage from my dashcam (audio/video)
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 12:00 AM |
|---|---|
| Tuesday | 06:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 12:00 AM |
| Friday | 06:30 AM - 12:00 AM |
| Saturday | 06:30 AM - 12:00 AM |
| Sunday | 06:30 AM - 12:00 AM |
How to go there