Wendy's Info
Amenities
Service options
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Delivery
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Takeout
Accessibility
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Wheelchair accessible restroom
Offerings
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Coffee
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Late-night food
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Crowd
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Family-friendly
Payments
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Credit cards
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Debit cards
Children
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Good for kids
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High chairs
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Kids' menu
Best WLM Reviews
My sandwich was good, but they gave my husband the wrong sandwich. We left and had to go back. They fixed it, they need to mop their filthy, sticky floor. Mine and my husband's shoes were sticking to the floor.
Waited in the drive thru line for forever just to get cold and old burger and fries. I won't be returning under no circumstances. Sticking to Chick Fila where they never serve cold food and customer service is ALWAYS the priority.
Usually it's a nice carmeet on Thursdays with some nice rides and definitely family friendly
My cheeseburger had a black curly hair in it! Tried to call to speak to a manager to get my money and no one will answer the phone. Sat in the drive thru for way too long!
I sat in the drive through line for 40 minutes even asked nicely when I ordered if I could get fresh nuggets and fries. He brushed me off. Then I went to the second window to pick up my food they informed me that they were out of chocolate frosty which they could’ve told me when I was ordering. I got my food and asked again if it was fresh the guy said it was he just took it out of the fryer. That was a lie so I asked again for fresh food they made me wait 5 more minutes just to give me more cold fries and nuggets. Im disgusted by the costumer service and will never go back here
I went to drive thru today and had the worst experience when it comes to fast food. They told me I had to wait by the curbside for 15 minutes cause they had no meat. I waited for 25 minutes and nobody showed up. I went in and asked about my food. The manager lied and said they sent someone out but they could not find me which was a big lie. Nobody came to my car which was parked in the specified area. On top of that she was not apologetic. Once I got the food, it was wrong. I think they did not ring up my food cause I paid cash. Then they forgot all about me and my order!. They probably pocketed my money or better to say the store's money.
I have been to the Wendy’s on Crain highway before and after they remodel it. Every time the Coca-Cola soda taste flat. I always see flies flying around inside the restaurant.
This is the worst Wendy's ever. You place an online order and are in line for 30 minutes. If I could've backed out the line I would've and just lost my money for my pre-paid order but I was stuck in the drive-thru. Will never come to this location EVER again.
Follow up..I got to the window in the drive-thru and my order was still not ready. They asked me to sit in the parking lot and they will bring my food out. I said absolutely not. They had NOTHING available and said we cook to order. Its FAST FOOD...seriously?! I asked for a refund and the manager, Kyrie Cox, said he couldn't process a refund since I ordered via the app. I would need to cancel on the app. Wendy's customer care line is just as bad as this location. Corporate will be hearing from me today and somebody better refubd my money asap.
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