Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Fast food is really going downhill. We came in for breakfast and it took 15 minutes to get our food. Wendy’s is now focusing on their own supply chain and statistics for when to make food instead of having it ready for the customer. Be ready for a long wait whenever you want to eat here. I was not impressed and do not have any plans on returning any time soon. It was not worth the money or experience.
Went to Wendy's and the order was incorrect. I was halfway back home when I realized the mistake and when I looked in the bag for the receipt there was no receipt either. Called the restaurant and talked to a young lady who said she would fix the order if I came back. I told her I was halfway home, but if she could just refund the amount I paid for the double and just charge me for the single. She said she would have the manager call me back, but after all this time I still haven't recieved a call back. I'm pissed because that was my money and to not even get a call back as promised is piss poor customer service.
Service was fast. The drive thru cashier and I forgot my frosty. I had not left the parking lot so I circled back to retrieve it. She apologized and handed it to me.
Biggie bag food was hot and delicious. It was the First time I ordered the chicken sandwich. I enjoyed that it had fresh lettuce and tomatoes on it.
After waiting in line at the drive thur for 23 minutes ( Note it was three vehicles ahead of me).
I was greeted with "Will you be using your mobile app today".
My reply was no.
The next thing that she said "wait just a minute."
When she returned after 2 minutes, she said.
Rudely. Sir, place your order.
I received my order and once I got home the order was incomplete.
HORRIBLE EXPERIENCE
I haven't eaten at a Wendy's in a decade and this experience reminded me why. Cold food, terrible service, confused staff is only the start of my experience. It took 15 minutes to get the food after ordering and it still came cold. Staff denied an offer from the app that ended up being perfectly valid, and then after all of that the food tasted awful.
This has to be the worst Wendy’s out of all the area locations. Always a long wait even if not busy. Today I got a frosty handed to me with ice cream all over the cup. No napkins with the order.
Also, It would be nice if the workers would say something simple like good afternoon or thank you have a good day. Today I drove to the pickup window the guy hands me my food items and doesn’t say a peep. I guess that’s our young generation today.
Waited in drive through for about 15min. Finally get to window for another 5minutes to pay and get food. Drive away just to return to get the straw we didn't get in bag. Told them we needed 2 straws after waiting that long. Pulled around to window and cashier must of thought it was funny to hand me a fist full of straws probably 8/10straws. Burger was good, drink could have been filled to top and fries were old and soggy.........
For the last 2 weeks I have held my peace, but tonight I am just fed up. Tonight I pull in and order, I pulls up to receive my order and pay the cashier. A very simple order, I get the same thing all the time, even when I am out of town the very same thing, Dave's single, substitute the fries for a chili with a sweet tea, Go Large.
In the last 2 weeks no crackers, no sweet tea, hamburger with bacon, and tonight a half patty with lots of ketchup and mayonnaise having over extended onions and unsweet ice tea. I am disappointed at your service, and these guys should do their jobs or find someone to train. Thanks for listening, I hope this help to make a difference.
Quick Facts About Wendy's
Today
Opening Hours
| Sunday | 06:30 AM - 02:00 AM |
|---|---|
| Monday | 06:30 AM - 02:00 AM |
| Tuesday | 06:30 AM - 02:00 AM |
| Wednesday | 06:30 AM - 02:00 AM |
| Thursday | 06:30 AM - 02:00 AM |
| Friday | 06:30 AM - 02:00 AM |
| Saturday | 06:30 AM - 02:00 AM |
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