Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
This restaurant used to be perfect. Good quick nice workers and food always fresh. Recently the quality of person at the window has gone way down. No capable of taking order and operating the window. I waited 2 minutes for her to take my payment while she was taking another order, then she holds my card for another two minutes while she takes another order, all the while my food is sitting on the counter next to her.
Go to the McDonald’s across the street, they are nice and fast.
Manager spoke to me in Spanish which wasn't worst than her bad customer service skills. She was rude and just in a rush to get me out the way when I was the only car in the drive thru. If you hate your job get a new one.
To the drive-thru with my sister and the manager didn't speak very well English it wasn't the problem really I can understand that she didn't bear the Language but speak Spanish as well not a big deal. Truly my issue began because I asked for her name due to the fact that she had no name tag on (mind you she's supposed to be the manager on shift) & she simply acted like she couldn't hear me so I said to give me the supervisor's number and a business card at that point she wouldn't give it to me because she says that they don't have any of that stuff absolutely absurd (who does she think she's fooling) so I took a picture of her at this point she got and enraged and she felt the need to hold hostage the meal that I have proof of payment for on my card (she not too smart) which mind you belong to my four year old who is hungry and crying in the backseat because I am arguing with this lady for information that I should have access to) this place is an outrage management is out of control she needs to be ceased and desist. I give her as a manager of zero and I don't know why she's even working the window if she can't deal with customer service.
I went to this Wendy’s hoffner and Conway today 11/6 around 8:00pm. I was planning to eat with my kids inside when I went to open the door it was locked. They have closed the lobby super early. We went to the drive thru to make sure and the gentleman stated they had to close. We left and will not be coming back. You get paid to work
I stopped here yesterday for lunch and walked into a chaotic scence. A customer was being loud, rude and somewhat threatening to the manager. I waited a moment for her complaints to be acknowledged and after she was given proper information to contact upper management, she continued to provoke the manager yelling things at her. The manager did an excellent job to stay calm and continue making sandwiches. I have been in her shoes and I would have simply asked the lady to order or leave. I finally got fed up and spoke over the rude lady, asking to be served (in so many words). The cashier responded with a smile and took my order. The staff did GREAT!! My food was fresh and prompt. The restaurant was clean as well!
Was a nice visit. Person who took our order was nice. Would not say friendly but at least not a zombie like most fast food places. Our food was made fast and no mistakes(it was very slow thou no many customers). Quality of food is what you would expect from fast food burger place. Dining room was clean and pleasant to the eye. 3 stars is the best i give for fastfood so this ranks high for this visit.
Waited in line for way too long considering there were only 2 cars ahead. Got to the order intercom and was told to "wait one minute". Waited for 2 minutes after which I started to say hello over and over to no response. Left without being able to order. Went to McDonald's and ordered within a minute. This is not the first time I've had issues with this Wendy's being so slow when they are seemingly not busy. It took less time to drive to McDonald's, order, and get my food than it took to be ignored at Wendy's.
I won't be going back. Chicken sandwich not what they used to be, see photo. New guy at the counter tried taking my order but couldn't get it right had to have on duty manager correct mistake but he removed the correct part of the order instead as he walked by looking at his phone. New guy was confused what just happened. Tried to get mangers (?) attention as he left but he was busy playing on his phone like most of the other staff in the back. Took 3 times longer than it should have. Drive through orders getting screwed up also, had two others come in with wrong orders while I was waiting. At one point no one was manning the kitchen, they all disappeared, what a mess. Counter guy had to yell for someone to take care of drive thru as cars were honking horns. Needs some adult supervision most were teens or early twenties. Worst Wendy's around don't waste your time and if you do check your order before you leave it's probably missing something. This was at 5:30 pm. Had to re-post as my first review disappeared except for one star rating no comments.
Quick Facts About Wendy's
Today
Opening Hours
| Sunday | 06:00 AM - 02:00 AM |
|---|---|
| Monday | 06:00 AM - 02:00 AM |
| Tuesday | 06:00 AM - 02:00 AM |
| Wednesday | 06:00 AM - 02:00 AM |
| Thursday | 06:00 AM - 02:00 AM |
| Friday | 06:00 AM - 02:00 AM |
| Saturday | 06:00 AM - 02:00 AM |
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