Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Healthy options
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Pets
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Dogs allowed outside
Best WLM Reviews
I hadn't been to Wendy's for quite a while so I thought I'd try out this location. I was very happy with the good parking, easy entrance and exit, and once inside I saw lots of nice seating areas, including one with a big screen TV. Food selections were good and they gave quite a good size portion for the price too! I had baconators fries, a nice baked potato, a vanilla frosty, and iced tea. Service was fast and efficient, and the cashiers were polite and helpful. So I had a very nice time and now I hoping to spend some more time at Wendy's! ????
Place is ok. My beef is with Wendys icky food. Wendys chicken sandwich was very good 10 years ago. Y’all ruined it then & it’s worse now;Mine was lukewarm, gross n chewy and 6 bucks plus tax. I think the frozen chicken patties in a bag from the store are better, which is kinda sad. Hamburger was ok but I only got it too cuz I knew the chicken was gonna be sub par & what I really wanted was a hamburger from another place which hasn’t sold out yet but I wanted a quick, in my pj’s, drive & this place was closer. Don’t get me started on your fries :( I still run into peop’s who miss your old golden fries too. So so sad. I feel bad for younger generations getting gross fast food and not knowing they got ripped. The choco chunk cookie was good but I’m sure y’all will eventually “try new things” and mess it up eventually.
Two workers, Giselle and Juan, were very rude. They had me repeat my order multiple times, kept getting things wrong after correcting them, and when I got to the window and paid, noticed they didn't put half of my food on the order. I was very polite, but they still gave me an attitude.
Once I got my food, everything was wrong. They either gave me items that were completely different from what I asked for, forgot multiple items, and once again gave me an attitude when I asked for the items to be corrected. Horrible service.
Night shift staff is rude. They didn't give me a portion of my order and gave me absolute hell for trying to get it. I ended up throwing it away because I felt like they tampered with it. I'm an older dude so I was polite the entire time and they still messed with me for really no reason. Go to a different location, even if it's a few extra miles. Not worth the trouble coming to this location.
**Review for Wendy's on Spencer Highway, Pasadena, TX**
I recently visited the Wendy's on Spencer Highway and had an extremely disappointing experience. The staff was incredibly rude and obnoxious. When I was short just 10 cents, instead of handling the situation with understanding, they insulted me, making me feel embarrassed and humiliated. This kind of behavior is unacceptable, and I hope the management takes steps to improve their customer service. I will not be returning to this location.
Came by at 2 pm through the drive thru, wanted to order a pineapple frosty, the one shown with vanilla ice cream. Girl asks vanilla or chocolate, but we say the pineapple frosty, went on about two more times,we just pulled up to the window and tell her we don't want the chocolate don't want vanilla, we want the pineapple frosty as is. ( Who orders chocolate with pineapple?) We ordered four frosties, didn't give us a tray nor the receipt ????
Food was ok kinda tasted weird, the drink seemed off and warm even tho it had ice so maybe there drink machine isn’t working properly since it should already be cold before putting ice , but also when I was entering I saw a worker taking out trash with there apron on which is against food safety standards so I probably wouldn’t eat there again
They rush you in the drive thru and will complete your order before you've even finished ordering, and no they weren't busy. Food was okay for what it is. Soda tastes off.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:00 AM - 12:00 AM |
|---|---|
| Tuesday | 06:00 AM - 12:00 AM |
| Wednesday | 06:00 AM - 12:00 AM |
| Thursday | 06:00 AM - 12:00 AM |
| Friday | 06:00 AM - 12:00 AM |
| Saturday | 06:00 AM - 12:00 AM |
| Sunday | 06:00 AM - 12:00 AM |
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