Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Healthy options
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Been in line for nearly an hour. I paid and now I’m just sitting at the window. Kid said there’s a bunch of door dash orders. I ordered at the speaker. How about make my food first? Because I ordered? And I’m here? And you took my money already? Got here at 10pm on a Friday. What was I expecting??
This Wendy's needs to get it together. Everytime I go, I sit in line for 20 minutes to be told they are out of chili. Today I went and they had chili but no cups to put it in. Put a restaurant there that is actually useful.
Went to drive thru during regular business hours and was told that they are only serving doordash orders. So I did a doordash pickup order )paid the upcharge) and half my order was missing. I went back to the drive thru get the rest of my order and was told they are out of frostys, and ALL the toppings for my taco salad, including chili. Bc they are closing. It was only 10pm. Workers were rude, were playing in the dining room. No one was working. I left there with no refund and a bowl.of.brown lettuce.
I asked for store manager name so I can contact him about the service I received and was told "We ain't got no manager" and was ignored until I left.
Anymore better and cheaper than McDonald's. The only issue that I have with this East Side Wendy's is SOME of the employees aren't to bright or professional like. Other than some of the staff Wendy's is a nice establishment to have on the East Side. Management needs to do better in the hiring process though.
The worst service ever. The place is filthy. The crew members uniforms are dirty. The crew members wearing ripped jeans look unprofessional, the health inspector need to check this place out, the crew did not have on non slip shoes. They shoes were dirty. The general manager claims she can’t take orders because it “bees” by the window which was the second excuse. She drove customers away saying she can’t take anymore orders because she out of breathe. So I was being patient and said that’s okay take your time but the general manager there kept making up excuses why she couldn’t take my order, which was weird. I had video and pictures that there was no bees at the window at all. And a video of the filthy facility. The manager also said I could not take my complaint to no one higher than her and acted like she’s the only one I can speak to. And on top of that A fly flew out my bag of food
I had a mobile pickup order.. I went to check my bag and the kid at the window had an attitude.. said it was correct and everything was there and rushed us through.
The fries were cold and he forgot our sauces.
Went to the bathroom, no soap. I let the cashier know. She replied “yeah there’s no dispenser either because it broke earlier” rudely and then told me “use the dispenser on the wall” which was empty… when I told her that she just ignored me. The place is one of the grossest Wendy’s I’ve been in. I’m a resident of Lorain and most businesses out here operate under par of how they would in a wealthier city. Thanks for making us look bad Wendy’s. Food was good!
If I could give zero stars, I would I tried to order food in the morning almost 8 o’clock. The lady told me she couldn’t take my order because her system was down, but proceeded to take the car in front of me order and cuss me out over the intercom me the B word then took the car behind me order so I pulled back around and asked why she didn’t take my order and she told me to go to Taco Bell and while I’m sitting at Taco Bell, waiting for my order, she takes three more cars orders. She was very rude refuse to take my order and took other peoples orders and cussed me out.
Quick Facts About Wendy's
Today
Opening Hours
| Sunday | 08:00 AM - 02:00 AM |
|---|---|
| Monday | 06:30 AM - 02:00 AM |
| Tuesday | 06:30 AM - 02:00 AM |
| Wednesday | 06:30 AM - 02:00 AM |
| Thursday | 06:30 AM - 02:00 AM |
| Friday | 06:30 AM - 02:00 AM |
| Saturday | 06:30 AM - 02:00 AM |
How to go there