Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Pets
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Dogs allowed outside
Best WLM Reviews
Go to get food at the drive thru and all the employees...including the mgr... were outside so it took forever for some one to take our order. I got a baked potato which looked and tasted like it's been sitting out for a very long time. I also got a large chili with cheese. They charge .50 cents for cheese and only put a few pieces in it. They also don't include the hot chili sauce packets. This location is getting worse and worse.
Workers always have a terrible attitude and cannot seem to get an order placed right in the drive thru, then when you correct them they give poor service. They cannot seem to understand that drink lids that are not on will spill in you lr vehicle and the frosty that is dripping ice cream should be wiped off first. Out of 5 trips to this new store they have messed up 4 times. Always have to wait forever inside or drive thru doesn't matter. The "biggie bags" are a rip off, I got the 7$ bag which is the largest and I received a kiddie fry, kiddy nuggets(4 piece) a small drink that I handed back because it was wrong drink, and 1 bacon burger. Their was nothing "big" about the meal but the price vs what you actually get.
This is the last time they will get my money.
I tried a frosty.... My Dad and I use to stop at a Wendy's in Oklahoma 45 years ago when we did a father/son experience learning how to weld. I always got a frosty. With their $1.00 special I wanted to relive the memory. Tasted like I remembered but it was a bit on the melting side of things. Also not full. I also spied the uncovered cooked bacon through the first drive through window.... Hmmm... Picture is attached....
Very poor service from start to finish. Rushed and spoken to in a sarcastic tone while ordering. Then when we scanned the app to use a coupon, it didn’t work, and we asked about it and the guy goes “it didn’t work!!!” And rolls his eyes. We asked for no ice, got SOOO much ice. Lids of the cups were not secured so we almost spilled them in our car. Management needs to get on these kids for their behavior and lack of respect.
So I order pretty much the same thing every time we visit for my children. It is always fast, correct, and decent fast food. Compared to my experiences with the other fast food places in the area, this is great. The people that work here seem to have (idk how else to put it) common sense, they communicate well about order, payment, etc. The ladies are friendly, and so are the gentlemen. I get the impression that they are in a well run workplace. I've never been inside, but it looks clean from what I see. It just struck me today how unproblematic and pleasant our visits there are and I thought I'd share. If any of the Wendy's people read this- I appreciate you and y'all are doing a good job. And I hope y'all give these people a raise!
*I see there are a lot of mixed reviews here, and that surprises me. I can only speak to my experiences, they've been good.
My husband just went through the drive thru and accidentally pulled forward without getting his food. He immediately parked and walked in to get it and apologized to the lady who had dyed red hair saying he was sorry she handed him his food that had already been given to another car and touched, then passed back through the window and replied “yeah you are” another worker who confirmed the food had been touched and passed back offered to remake the food and then a guy from the kitchen started giving him trouble asking why it needed to be remade. Always a terrible experience at this location between wait time, food quality, and customer service.
Have been here around few times and the food is good, hot about 70% of the time. Main issue are the workers seem to be overworked but not a staffing issue, kitchen had 8 workers and I waited dup front to order for about ten minutes. Then while waiting for food I only waited about 8 mins. Drive through times are normally longer waits and don't even get me started on uber wait times. Workers are also normally rude and you can tell stressed. Actually had a girl get chewed out for accidently clearing a order while I was here which I'm sure doesn't help the morale.
Not one to leave reviews because I know how vital they are (especially a 1 star) but avoid this location at all costs. I've tried this location about 5 times now, and not once has an order been complete or accurate ... not to mention the ticket times.
I've been in a Regional Manager role as a hospitality/food consultant for the last 10 years, so I understand all circumstances (short staffed, not trained, bad management, etc... i've seen it all.) 1/10 for this location. Only a 1 because they produced some type of food. If I was the franchise owner, i'd do a full re-hire from GM to line cook and invest in a good training manager for this location ... it could be a gold mine with the right GM and team members.
Order:
-spicy asiago club sandwhich
-jr bacon cheeseburger, no lettuce, no tomato
-$5 jr bacon biggie bag, no tomato, sprite
-baconator combo with a coke
what I got...
-regular non spicy fried chicken sandwich, 100% plain and dry sandwhich ... breast and bun ... nothing on it. (You can tell it was sitting in the warmer for some time ... must have ran out of spicy filets I guess.)
1 small fry (old/cold)
1 large fry (old/cold)
1 order of nuggets (dry/old/cold)
1 jr bacon, with no lettuce no mayo and only tomato (usually wendys does grill to bun, so the burger tasted fresh)
2 flat sodas (reach out to your co2 company/pepsi)
Missing 2 big ticket items, and the other isn't even made right. Talk about a "i don't care attitude" on the line...
C'mon yall ... do better, it's not that hard
... I promise. My first job when I was 16 was at Wendys ... it's basic work, even during a rush (they had no rush at the time of the order.) I tried to have hope for this location, but everytime it is terrible quality, long ticket times and missing items. If this location isn't a money laundering front ... shut it down for good, or shut it down for a few a few weeks and do a full rehire from GM to line cook. If ya'll need help getting it squared away ... call me lol. Golly.
Side Note: the warmers you keep your chicken filets in above the grill,
/sandwich prep area may be set too high.
Seems like you may have a "gas station manager" at this location. Only reason they are in management is because they were the only one to show up to work everyday ... no skills.
Quick Facts About Wendy's
Today
Opening Hours
| Sunday | 06:30 AM - 01:00 AM |
|---|---|
| Monday | 06:30 AM - 01:00 AM |
| Tuesday | 06:30 AM - 01:00 AM |
| Wednesday | 06:30 AM - 01:00 AM |
| Thursday | 06:30 AM - 01:00 AM |
| Friday | 06:30 AM - 01:00 AM |
| Saturday | 06:30 AM - 01:00 AM |
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