Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Staff keeps withholding deliveries and giving them to their personal friends. I spoke to a former employee who verified this. Every day they pretend to be closed and cost lots of people time and money. I post videos of this from my body cam on all social medias.
Genuinely don't understand how this location is still open considering how often they say they're closed but still obviously have employees on the clock, kitchen equipments eating electricity, and rigid overhead for property costs upkeep etc. Seems like it would be a money pit for the franchisee but then again considering how high the prices are now maybe it does break even. Worth the extra driving to go to literally any other restaurant- getting carry out from a real sit down restaurant would be faster than this location and barely more expensive for infinitely better food
This was the worst experience at Wendy's I have ever had. The staff were rude, on their phones, and did not get the order right at all. Obe employee handed me my soda with ice. I asked for a coke no ice. She took it back, dumped it, refilled it after spilling and knocking the cup over several times. She handed the cup to me dripping in coke, no napkin, did not even attempt to wipe it off. It took 25 minutes with no special requests with food order and no other guests. The fries were good, fresh and hot, everything else was wrong and or cold. Nov. 16 8:30ish. A real disappointment for over $20 worth of food.
I ordered a $7 biggie bag - my fries were cold (not even lukewarm ????) but the employee did not hesitate to replace the cold fries with hot ones ????????! #shestherealmvp just for doing that with a smile on her face. She was very nice & I felt welcomed by her & her coworkers!
If I could give this place 0 starts I would, honestly. I have been here on several occasions where the drive-thru is closed due to “the drive-thru equipment not working”? Never heard of that before but okay. I’ve also gotten “sorry we’re closed” and it was like 7pm? Any time I have gone to this location has been out of pure desperation for food and the times I have gone I think I’ve only actually been able to order food twice. I visited this location on Tuesday night around 8 (3/26/24) and it will actually be the last time I ever attempt coming here again. So after being told the drive thru was closed and to come inside, I normally just leave but this time I decided you know what I’m so hungry whatever I’ll go inside. Well as I’m walking up to the door there are 3 Wendy’s employees out front smoking weed, red flag #1(actually red flag #2 since the first one was the fact they closed the drive thru and it wasn’t even that busy) I wasn’t really phased by it but I’m calling it a red flag based on what I saw when I walked in which was a line of people waiting to order and like maybe 1 or 2 people working in the kitchen and no one taking orders. So clearly the employees smoking weed outside could’ve been more useful in the restaurant taking orders and making food. But if I’m being honest I don’t expect much from places around the college area in Tally cause they all kinda suck. But the part that really got me was when I saw how filthy this place actually is inside… I had never been inside here before and I was disgusted. The carpet clearly had a black film over it which I assume to be old grease that has built up over time, covered in crumbs and other debris. Practically lost my appetite and once I realized how dirty it was in the areas that customers see I didn’t even want to think about how dirty the kitchen and employee areas must be where they are prepping the food. So I of course left and went to another Wendy’s closer to TCC like 4 mins down the road which I should’ve gone there in the first place. STAY AWAY FROM THIS LOCATION!!! It should honestly get shut down.
So apparently after a certain time this location ONLY accepts pickup orders and I think had this been stated somewhere I wouldn’t have wasted gas, time, or written this review. After getting this information I go online and sign up for the Wendy’s account place my order add my card and purchase my wanted items. I waited a few after placing the order nowhere do I see an estimated time to expect order so I go in drive thru after 10 minutes and is told the drive thru is closed at 11:40pm but online it says it’s opened until 1am. Why not just take my order if your screen is not filled with mobile orders.? Poor business etiquette. Poor Customer Service. Poor Communication and Poor Management.
I hate to leave 1 star reviews but this location always has something going on that makes the experience horrible. Every time place a drive-thru pick up order I’m told to come inside. That’s exactly what happened tonight, I was annoyed when asked but came inside hoping it wasn’t going to take long to get my order. Which was only a biggie bag and an extra cheeseburger. I ended up waiting for 30 minutes all of the workers were crowded around the counter talking very vulgar, I also seen them handling the food with no gloves. Every 5 minutes while I was waiting they would ask me what I ordered again to remind them finally I get my food and notice my extra burger wasn’t in there so informed the lady working the register and she rolled her eyes and said “God-damn it” and walked off. After that encounter and another 10 minutes a finally got my last item. I will not be returning to this particular location which is disappointing because it’s right across from my new home.
Ordered (2)4 for 4 Jr. Cheeseburger with spicy nuggets, (1)6ct spicy nuggets, (1) new Strawberry frosty and a #1single with cheese meal. I was told to come in because they was in the middle of a shift change. Came in but they continued to take orders in the drive thru after having me come in! They waited til I said "hello" to acknowledge my presence after standing there for 3 mins then said sorry how can I help you, the system crashed while taking my order and was told there were no frostys in the store of any flavor (THE ONLY REASON I CAME), I had to suggest they take my order then ring it up in Drive threw after waiting 5 mins for the register to come back up! After another 20 mins I asked what was taking soo long, the inside was empty and it was like they were only serving the drive thru. After noticing the GM and DM in the lobby witnessing this mess I grew highly angry because they could SEE and HEAR their team falling apart on getting 1 order out the door!!! Who does that? Why let a customer suffer with a 30 min wait time when they could have easily ask the crew what was the hold up! Terrible staff and terrible management. I got home (because you'd think after waiting 30 mins to get your order) and saw that my order wasn't even right! This is by far Worst Wendy's in Florida I've ever been to.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 01:00 AM |
|---|---|
| Tuesday | 06:30 AM - 01:00 AM |
| Wednesday | 06:30 AM - 01:00 AM |
| Thursday | 06:30 AM - 01:00 AM |
| Friday | 06:30 AM - 02:00 AM |
| Saturday | 06:30 AM - 02:00 AM |
| Sunday | 06:30 AM - 01:00 AM |
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