Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
I never write reviews because nothing has ever been so good or bad that I've felt the need to, but this was truly the WORST experience I've had trying to literally just pick up food I already ordered. I ordered through doordash and saw the instructions said to go through the drive-through when inside the restaurant was closed so that's what I did. There were only 2 cars in front of me and I patiently waited to get up to the mic. I waited at the mic for a few minutes and no one greeted me, so I wasn't sure if someone was there or if it was necessary to wait in the first place since I already preordered on the app and was just picking up. I figured because I already ordered and paid I could just find out when I got up to the window. SILLY ME! Once I FINALLY got up to the window and stated that I was picking up a doordash order that was supposedly ready, the person in the window immediately caught an attitude with me and told me I had to go back around through the drive through AGAIN and wait for someone to come on the mic because there is only 2 of them working. I told her that I did wait at the mic already and my order was already ready and she refused to listen to me until I went back around. This doesn't seem very efficient in a situation where you're supposedly short staffed? I was not trying to break the rules I was just genuinely confused since I waited so long and knew that I didn't need to order in person. There is also not a single other person in the drive-through (gee, I wonder why that could be?!) so this is just genuinely an absurd request, BUT I was trying to be understanding of her situation. I understand that being understaffed can be tough, so I humor her and go around for a second time since she wants to play it that way. I get to the mic and it's the woman I just spoke to at the window and she asks me what I want. I then informed her that I already ordered and was simply just trying to pick up my food. THEN she tells me she doesn't have my order and tries to tell me that I'm at the wrong location (I was not) and that I had ordered from the other Veterans location. She asks for the restaurant's address on my app and I tell her it's showing this location on Veterans and Carrolton(the cross street) and she says no this is the one on Veterans...Like yeah girl that's what I just said. So I go back and forth with her until I just give up and put my order in with her to finally end my suffering. Not only did she pull her little stunt, but she also lost my order/never put it in in the first place and then had the AUDACITY to try to convince me that I was the one that made the mistake. Sorry to break it to you, but you are simply just not good at your job and trying to lie instead of owning up to your mistakes is just embarrassing for you. I know no one is going to read this novel, but in conclusion I am never EVER ordering from here again.
The staff at this location is wonderful. The Hispanic lady at the register in the front was quick prompt and polite. Not to mention the food came out fast and fresh. The store was clean and didn't have any weird smells like others I've been too. If you're in the area and want Wendy's, this is the one I recommend.
They consistently get orders wrong and never give a receipt even if you ask for one because "they move too fast" so you can't even ask them to fix it. The manager berates employees and customers alike and everyone there looks dead inside. I hope this place shuts down because if this is how they deal with the public and their basic operations I can't imagine how nasty the kitchen is.
AVOID THIS WENDYS AT ALL COST!
Even if you haven’t had Wendy’s in a decade and are craving it, drive to another location.
I’ve never experienced an employee there that wasn’t rude, disrespectful, or poor worker. The order is always wrong, and that’s if they aren’t out of whatever you want already (which is often). Every now and then I give them a try to gauge any improvement. Somehow it’s always worse. This most recent time, at the drive thru, the lady asks what I want three times, after I answer three times, I’m told to hold on. Then she comes back and asks again. I go to the window only to be asked yet again what I wanted as she punched it in the computer. All of that for them to make the wrong order and not even check it at the window before giving it to me. I get all of the way home only to have been given the wrong order somehow after telling her 4/5 times. I go back and politely describe what happened, only to be greeted with no shortage of attitude. “YOU WANT SPICY NUGGETS OR REGULAR?” It was the new saucy nugs which I ordered straight off of the menu because I was trying a new item. And at the drive thru I wasn’t asked that question either. I said “I don’t know. I ordered saucy nugs with spicy buffalo as the menu says. Please just make it.” Unreal.
I have been going to this Wendy's for 10 years. Granted... every place can have an off day and serve some sub-par food at some point. But this Wendy's takes the cake for the worst Wendy's I have ever transited. It consistently serves bad quality food and forgets part of your order almost every single time. I went there for lunch today seeking a Taco Salad and a Jr Bacon Cheeseburger (drive-thru which is the bulk of their business). What did I get? Not only did I not get the Cheeseburger I ordered, but the salad I was served was wilted and absolutely inedible. My lunch was ruined. I posted some pictures just to show how brown and disgusting some of the lettuce looked. I didn't even attempt to get a refund since I know that would have taken forever and it would have meant going inside the building where the employees do not wear masks and, if they do, they wear them ineffectively as chin diapers. After so many years of horrible food service and quality, I felt it my responsibility to post a review on just how bad it is. I will NEVER go back here again and will deter anyone that I know from visiting this place. Where are the health inspectors when you need 'em?
Terrible - they runs ads for the breakfast, so I thought I'd give them a try. Never again. Total waste of money. Their claims the French toast are like "momma use to make". Not my momma. The French toast was awful. On top of the fact that the service is slow. They really need to stop running those ads and get out the breakfast game. They are not good at it. One more reason why I rarely eat at Wendy's.
This is the worst Wendy's location. The order is incorrect almost every time I make the mistake of stopping at this location. It is almost impressive the consistency of the inaccuracy...
Worst Wendy’s in Metairie, line is always empty Wait is always longer than 30-40 minutes barely can get your order taken. When you do your food is wrong or in my case this time multiple hairs in my cheeseburger in plain sight inside and outside. I will never purchase food from this establishment again.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:00 AM - 01:00 AM |
|---|---|
| Tuesday | 06:00 AM - 01:00 AM |
| Wednesday | 06:00 AM - 01:00 AM |
| Thursday | 06:00 AM - 01:00 AM |
| Friday | 06:00 AM - 01:00 AM |
| Saturday | 06:00 AM - 01:00 AM |
| Sunday | 06:00 AM - 01:00 AM |
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