Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
The night shift is trash. The young boy at the register has the worst customer service ever. He don’t no nothing he’s doing, he talks super low, and moves super slow, he will walk away in the middle of your transaction and take his time to come back.
This place does not wear any type of hair nets. Inside is dirty.
The mangers or shift leads are rude as well.
The employees don’t care about customer service.
Location at night is piss poor
I was so glad when Wendy's finally came to this area, but over time I have become more and more disappointed with this location. The lobby is always closed for one reason or another which forces you to use the drive-thru. Order your food only to get home and find out they messed up the order, not to mention the nasty, no sense of good customer service attitudes displayed at the window. If I could give a rating of minus zero, I would. I'd rather go out of my way for better service than to be subjected to an establishment that have no knowledge or understanding of how to run a successful business.
Quick. Fast. Delicious strawberry lemonade and fresh fries.
Gentlemen at the drive thru window greeted me pleasantly.
Food was good and quick service. I went through the drive thru and I had a mobile order. Ordering through the app is super easy. The food was nice and hot and their strawberry lemonade drink was tasty. The strawberry frosty was also tasty. The girl at the window who gave me my food was really nice.
Good Morning! I just visited your location at 2210 Jonesboro Road the city and state says Fairburn Ga. I ordered through the app per usual to make things easier. For one.. It took me 10 minutes to arrive. Upon arriving when I pull up to the speaker I sat there for a two minutes and no one greeted me. It was two cars in front of me. When I got to the window I explained to the host that no one said anything at the speaker so I pulled around. The host had an attitude and then told me my food is not ready and to pull around in a minute and a half. Ok. No problem I just want my food fresh. I waited two minutes and pulled back around. When I came back around she handed my food very fast and slammed the window. Of course I checked my food. My sausage was old. Wedges tasted like it has been sitting so then i was curious what was it that I waited for. The host then says it was a big order ahead of me and they had to prepare my food. It’s ok because I am a previous employee of Wendy’s so I understand and just asked for fresh wedges don’t even worry about my sandwich. The host then proceeded with her attitude. Told me it will be three minutes and to pull up and walked away. She didn’t even apologize or anything. Like I did something to her and all I tried to do was make it easier on them by ordering through the app. I waited five minutes until receiving fresh wedges. The host came out giving me a nasty look. She dang near threw my food at me. Upon checking my food I realized she didn’t give me the same bag where I had my jelly which is fine so I pulled back to ask for jelly. I didn’t want to however I paid for my food so I expected it to be right the first time. She then proceeded to roll her eyes hand me jelly and slammed the window. This has not been my first horrible experience with the morning staff at this location but as i previously mentioned I am a previous employee of Wendy’s so each time I give this location the benefit of the doubt. However enough is enough. The morning staff is young very unruly and unprofessional people. If you don’t like what you do it’s so many jobs out there that you can look elsewhere. I’m just saying. It’s that simple!
The worst thing they did was allow the youth to become employed. This isn’t a real job. This location cannot be supported by the Wendy’s brand I refuse to believe it because they don’t even know what their hours are. They close some time around midnight. The time is incorrect they do not close at 1am. I showed up before and someone (male) just kept saying we’re closed in the speaker, the order was placed prior to I just went to pick it up. Canceled and I’m starting to hold myself accountable with these south Atlanta restaurants if I’m lucky they’ll get shut down and someone of another nationality will move in and provide better service because our people think everything is a joke. I miss when the adults worked in restaurants now it’s a bunch of knot headed teens who don’t really want to work anyway. (I’d unknowingly taken screenshots while I was placing my order sitting in the parking lot. As you can see I was there at 11:44 but their crappy app wouldn’t work by the time I reached the speaker it was 11:55 I was turned away and canceled my order at 11:59) never again won’t be back.
Terribly ran and it’s obvious why. The management does not honor the interviews that the schedule. My teen son was turned away on his scheduled interview and told to return at a specific time/day. When he showed up they had him sit down and wait over 30 mins for an interview that never started. Extremely unprofessional, inefficient, and disrespectful. Are yall hiring or naw? Because from the looks and feel of things…ya need to be under new management.
Bad experience here tonight. My Order was wrong and I had to drive around to the drive thru window to let them know because the dining room closes at 8pm. Then the order was fixed and I’m thinking everything was ok but I bite into my crispy chicken blt and there is a dead bug on the lettuce????. I’m so disgusted that I don’t know what to do.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 12:00 AM |
|---|---|
| Tuesday | 06:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 12:00 AM |
| Friday | 06:30 AM - 01:00 AM |
| Saturday | 06:30 AM - 01:00 AM |
| Sunday | 07:00 AM - 12:00 AM |
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