Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
The worst Wendys we've ever been to. Terrible customer service. They're loud, unfriendly, and seem to be bothered when taking your order. The dining area is dirty. Especially the soda and condiment area. Dirty tables. Tons of people behind the counter talking and hanging out when they could be cleaning. Food was okay.
I DoorDash from here mostly and service is always slow there’s the same 2 black girls who’ll always look right through you and continue doing whatever they were doing without a hello, be with you in a minute then take 3 other drive thru orders before acknowledging you. However yesterday my sister wanted to eat a salad I got a chili, I found something very mill worm like in the chili and I went to ask the manager all he said was it wasn’t a worm. I am continuing to escalate this complaint because I think after he saw it instead of putting his finger in my food he should’ve just offered a refund, he did not.
The drive thru at this location has to be the worst in town. I don't know why I keep giving them another chance to get my order wrong. They are slow going all the time and busy hours really through them out of sync. It would probably help if they actually use both drive up windows like it was designed for. If the management team don't care and could care less about customer service, then everyone else working under them will be the exact same way. It all starts at the top, and if they don't take things serious then nobody else will.
There were no costumers inside when I arrived. So therefore, my order should have never been wrong. I ordered #3 off the breakfast menu without cheese. So it should have only been bacon and egg on my sandwich. But when I got my order, not only was it the wrong sandwich with bacon, sausage, and egg. It also had cheese on it. The workers in this establishment are more excited about the latest street news etc. They are constantly on their personal phones and not waiting on the customers as they should be. They are constantly cursing and carrying on like they are outside. Actually food was a 0 and the services was a -0.
Can't we give a -5 stars? The owner and manager of this store really need to get their act together. I understand it's "fast food" and you skim the bottom of the barrel for "employees" but the thugs working at this place have absolutely no customer service chops. They're rude, full of attitude and full of something else I can't put in a review. I'm never going back.
(I ONLY COME FOR THE COOKIES) I come to this location all the time. And every time I come they really do not have sugar cookies out (maybe 3 or 4). If I come and they have more I just buy all of them. I have asked if they would make more and is it a certain time I should come. And nobody is welling to take the time out to make more cookies when I am willing to wait for them.
But today, Ms. Juanita took the time and made me 12 fresh sugar cookies. Her customer service was great. She didn’t have an attitude when I asked her. I need to know her schedule because this is the only time I can get more than 3 cookies.
Ms. Juanita, I appreciate your service today.
Oh not to mention the front register was down and she worked off of the drive through.
Wish I could 0 stars. Waited in line 30+ mins with only two people in front of me. Got my food and it was all wrong and cold! Btw this was a MOBILE ORDER! Even worse for it to be cold and wrong. Never will go back here again. The staff is slow unprofessional and HATE THEIR JOB!
I just arrived at this location at 1:30a, and the lady over the intercom advised they were closed when online, and this posting other list the place closes at 2a and has been verified "2 weeks ago" by the business. This should be revisited and updated as the business closes before the time posted.
Quick Facts About Wendy's
Today
Opening Hours
| Sunday | 06:30 AM - 02:00 AM |
|---|---|
| Monday | 06:30 AM - 02:00 AM |
| Tuesday | 06:30 AM - 02:00 AM |
| Wednesday | 06:30 AM - 02:00 AM |
| Thursday | 06:30 AM - 02:00 AM |
| Friday | 06:30 AM - 02:00 AM |
| Saturday | 06:30 AM - 02:00 AM |
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