Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Pets
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Dogs allowed outside
Best WLM Reviews
They take an average of 20 min from time placing order in drive thru to receiving food from drive thru, even when the drive thru & inside are empty. Staff are rude. They constantly mess up orders. It's actually faster to go to a Wendy's several miles away.
Excited to see it closed, hoping for a different chain but sadly it's just a remodel. Instead of spending money on remodel they need to spend money on training
Okay so I went in for a burger (drive-thru), it was slow so I thought they would have took better care of my food. I was totally wrong. Spotting with the sauce and it's like they found one piece of lettuce which was not big at all and it was just messy. Not to mention the person that took my order was not very pleasant. I felt like I was bothering them or something of that nature. Didn't feel very welcome. Maybe another shift will be in better spirits.
They seem to have a system of taking a few orders and until those are complete not taking any more in line. I have waited at the pay window until my order is ready and then they send me up to the 2nd window but they won't take any orders behind me. It makes this Wendy's extremely, extremely slow. I asked once about it and was told it's their policy due to the timer.
I worked at Wendy's while in college and I don't remember that policy.
Food is a hit or miss on quality, accuracy and being hot or cold.
The lobby always seems to be closed. I was once in line (a very long line) at 130 pm in the middle of the week and they came and locked the doors to prevent people from coming in.
Being in Grosse Pointe Farms does not mean this is a good Wendy's.
I waited over 30min for my mobile order, when I got it they gave me the wrong frosty and the wrong burger. The only thing right was my partners burger. Even then, while waiting, my partner had to use the bathroom, but the inside was already closed by 4 pm.
Save yourself the trouble and just get the McDonald's down the road
Every time I go here they mess up an order, take over 15 minutes for a drive thru, and have a bad attitude. They never said thank you, they didn't smile. The lady snatched my card from my hand. The place is filthy. An employee had gang tattoos on her neck. They don't let you enjoy your food in your own car. And this last time they charged me 7.73 for a meal but gave me a receipt for 7.50. they don't have a clue what they are doing and I suggest corporate HQ to step in and get them to clean their act up. This place is disgraceful.
Horrible food. Two double combos, one with a single patty and two slider pattys the other with four over cooked slider pattys. Unbelievable! These employees deserve to be fired. Wendys just close for all of our sake!
Drive thru line extremely long. No receipt was given. I ordered 2 Son of Baconators and large fry. Got home 1 Baconator and 1 hamburger ????
I stopped on my way home from work to get a burger. I live in Saint Clair Shores and work in Grosse Pointe. I get home and the meat is undercooked and the fries were soggy as and smelled like old grease. I call to report it (Christmas Eve) and was told to bring it back, which I would not because I don't live close. I was told by a manager "you only have 2 days to come get it, your name will be written in a book and if you don't come it will be crossed out and you cant get it replaced". I did go Friday and had my meal remade. This location was the only location that I found had consistently good food but they have had manager and employee changes and have gone downhill.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 10:00 PM |
|---|---|
| Tuesday | 06:30 AM - 10:00 PM |
| Wednesday | 06:30 AM - 10:00 PM |
| Thursday | 06:30 AM - 10:00 PM |
| Friday | 06:30 AM - 10:00 PM |
| Saturday | 06:30 AM - 10:00 PM |
| Sunday | 06:30 AM - 10:00 PM |
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