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Wendy's

+1 515-277-7472
225 Grand Ave, West Des Moines, IA 50265 United States of America
Open Today: 06:30 AM - 11:00 PM

Amenities

Service options
  • Delivery
  • Drive-through
  • Dine-in
Popular for
  • Breakfast
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
Offerings
  • Coffee
  • Late-night food
  • Quick bite
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Counter service
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Family-friendly
  • Groups
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Parking

Best WLM Reviews

For whatever reason, this location’s dining room seems to be locked way more often than not. The only reason I could think that the management would be willing to turn away so much in-house business is pure laziness, which makes me wonder if they’re lazy on the food standards too. Based upon other reviews, it appears a lot of others feel the same about this staff being much more undisciplined and lazy than your average fast food location. As someone in food service myself, have some pride in what you do, and have some shame in what you’re doing wrong.
I did the drive thru.
I tried the mushroom, bacon cheese burger.( So-so.) I think the bacnator is better. I'll see if they can add mushrooms to it.
They changed their fries too. If they would add onion rings to the menu it would be a big improvement.
Overall got a 3 because the experience was hilarious! Pull up to the drive through and was asked to wait. Not abnormal, so I do. While I wait I smell a freshly smoked wacky tabacky. A dude comes on the speaker and asks for my order. I say "An Asiago Ranch chicken sandwich, medium, with a regular T." He says "Just regular tea, no flavor or sweetener?" I say "Correct." He says "Alright, what would you like to drink?" I respond with "A regular tea....?" He goes "Alright your total is 13.76, pull up to the 2nd window." I say "Thanks." He responds with "Would you like anything else?" I chuckle and say "Nah man, I'm good."
There was a dude taking payments in the first window...ok no problem. I get to the 2nd window and the dude that took my order asks if I wanted bacon on my Asiago Ranch chicken sandwich. Of course I do? Cause otherwise I would've ordered a regular chicken sandwich.
I get home and there's no LTOP, ranch, bacon, or cheese. Literally got a regular chicken sandwich for the price of and Asiago Ranch. The fries were soggy and warm. My tea was the best part and it was watered down.
I wasn't given a copy of my receipt, so I can't fill out a review otherwise. Employees of this location, if you're gonna smoke on your shift, make sure you can handle it. ????
Got the krabby patty meal on Sunday 10/13/24 around 230pm and by 8pm I was cramping up which led to food poisoning Monday the 14th. Tomatoes were likely spoiled or expired.
If you want a nice sausage and egg on a good honey coated biscuit try this place. The seasoning on all the early breakfast sandwiches are fresh with a courteous drive thru staff.
The burger buns were a bit hard and the food was cold. Also, took a bit of time for anyone to assist us even though there were 3 individuals standing right in front looking at us and went back to talking and on their phone.
The guy didn't listen to a word I said, and then charged me for things I didn't order, then the manager almost short changed me, not to knock her but she can't add
Not going back!! Never can they make my sandwich right!! Every time!! What part of NO ketchup do you not understand? I have been told it was the MANAGER that made my sandwich!! They want more money to work, but they can't even follow simple instructions! I am DONE!! This happens every time I go there!!

Quick Facts About Wendy's



Today

Opening Hours

Sunday 06:30 AM - 11:00 PM
Monday 06:30 AM - 11:00 PM
Tuesday 06:30 AM - 11:00 PM
Wednesday 06:30 AM - 11:00 PM
Thursday 06:30 AM - 12:00 AM
Friday 06:30 AM - 12:00 AM
Saturday 06:30 AM - 12:00 AM

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