Wendy's Info
Amenities
Service options
-
Delivery
-
Drive-through
-
Takeout
-
Dine-in
Popular for
-
Lunch
-
Dinner
-
Solo dining
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
-
Wheelchair accessible restroom
Offerings
-
Coffee
-
Late-night food
-
Quick bite
Dining options
-
Breakfast
-
Lunch
-
Dinner
-
Counter service
-
Dessert
-
Seating
Amenities
-
Restroom
Atmosphere
-
Casual
Crowd
-
Family-friendly
-
Groups
Payments
-
Credit cards
-
Debit cards
-
NFC mobile payments
Children
-
Good for kids
-
High chairs
-
Kids' menu
Parking
-
Free parking lot
-
Free street parking
-
Parking
Best WLM Reviews
I asked for everything fresh and I asked them kindly that I was going to wait. The manager there just gave me cold food and came back for them to remake it. So then it wasent even 5 minutes and they gave me everything reheated and the chicken was dripping in oil like if they just refried it. I should of asked for my money back and left the food there but I wasn’t trying to make a scene. I’m paying for food and I asking you nicely but instead they gave me horrible refried food. They should be ashamed of themselves.
I experienced poor customer service during my recent visit. I ordered two #1 burger combos single with no onions, but both came with onions. When I brought this to the attention of the staff, one of them simply opened the burger, removed the onions, and acted as if that was acceptable. It's unacceptable to have that kind of attitude in a service role. It's not my fault the order wasn’t prepared correctly. Additionally, when I received the corrected order, it was poorly assembled and had an unexpected spice that I didn't ask for. This level of service is disappointing and needs to be addressed. you know everyone’s fear when you return food to be made correctly is that they do something to it yes, this is the place that they do it. I just threw it out the door about to call mgmt. Beware would never visit again.
Stopped here one evening for a quick bite. Even during Covid felt totally comfortable eating here as certain spots in the dining room were off limits so no one was able to be close to each other. Dining room was clean. The staff were courteous. Will come back here again.
get food here occasionally and never had issues until today when they put spicy nuggets in our kids meal. we had 3 different orders of nuggets in our order (none of which were spicy) and somehow the only one that “accidentally” got spicy nuggets happened to be the kids meal? didn’t even realize until my child was coughing his lungs out and asking for a drink. not sure if this was an attempt at a prank or what
Customer service is poor. I had to ask for a straw and the window clerk couldn’t understand English…fries were old and cold. Burger was lukewarm. This used to be one of my favorite Wendy’s, idk what happened.
Pictured is a double bacon classic burger with fries and coke. The burger was pretty good, better than most fast food burgers. The fires were a little warm and soggy so I had to reheat them. I also asked for no pickles but they left the pickles on. In total I paid $13 which is a little expensive for a fast food burger. For a few dollars more I could get a better burger at a restaurant.
I literally just left. It is 11:30 at night. Wendy's need to shut the whole damn franchise down. Idc, idc, this has got to be literally the 4th Wendy's from Broadway to Main street, to Shadow Creek, to this dusty, no customer service having, scrap food giving, fake late night fast food establishment on Fuqua, that has just been piss poor! Period. The food at this establishment isn't even sub-par. I pulled up and asked for the pretzel baconator meal! This is a $12+ meal. I ask to substitute the fries. That was a no-go. Apparently, they don't do that anymore. Ok, cool! I'm grown and aware that things change. When I get to the window and get the food. Something says check your food. I normally drive off. I have to say this because this Wendy's chain. Every single one of them have missed items in the past, whether it's the frosty books, drinks, hell, my kids haven't even gotten the correct amount of nuggets, it's been so horrible. BUT TUHDAY, I stopped within feet of the window and checked the food. When I opened the sandwich, it was abnormally lopsided and felt a bit smashed. Took the top bun off it was mayonnaise thick as hell, sitting under what looked like greasy crumbled old bacon. The only thing that was warm was the patty. I sifted thru the bacon only to find a piece of potato..cold potato inside the mayonnaise. I pulled my car back quickly. Had the sandwich wide open and said," There is a cold potato on my sandwich." Did they remake this sandwich? NOOOOOOOOOO TOOK POTENTIALLY THE SAME BUN SCRAPED IT ADDED MORE MAYO KETCHUP AND THE SAME DAMN GREASY BACON!! @WENDYS every supervisor, manager, owner, chain manager, and franchise owner needs to throw their whole restaurant in the trash if you will continue to serve this garbage and hire ppl who give ZERO about quality and customer satisfaction. I can speak on any person's behalf that has ever WASTED money eating at Wendy's when I say, "YOU DONT HAVE TO LIKE ME HOWEVER, SMILE AND MAKE the FOOD FRESH AND CORRECT! This is the damn job!
I used to work at Wendy's on the east coast as a teenager, and we did our damn job, period! This is not too much to ask. This is embarrassing as hell as an ex employee, and surely now, as a mom who did feed her kids this crap. Enough is enough for all the money spent here in a lifetime. BE ASHAMED! This deserves a call to corporate and a public smash on social media.
Every Wendy's establishment I mentioned above, and this isn't sideways I've met manager from at least two have told me horror stories about those exact stores. I still spared them and didn't say a thing even after all I've lost.
My mission even doing these reviews is for guidance to the ppl who care enough about where they spend their money. Who wants to report a bad review without feeling bad or giving another chance? Really!? The chances have been squandered and abused. The reality is this mess is bad for you and bad for your health overall, so to come here and think your indulging or treating yourself is already a hit and miss. Somebody has gotta be accountable!
I appreciate the prompt service at Wendy's and enjoyed every bite of their mouthwatering burger. However, I was expecting more from their side dish, specifically my potato, which fell short in terms of flavor and presentation. One dry potato.Lol
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:00 AM - 01:00 AM |
|---|---|
| Tuesday | 06:00 AM - 01:00 AM |
| Wednesday | 06:00 AM - 01:00 AM |
| Thursday | 06:00 AM - 01:00 AM |
| Friday | 06:00 AM - 01:00 AM |
| Saturday | 06:00 AM - 01:00 AM |
| Sunday | 06:00 AM - 01:00 AM |
How to go there