Hero image

Wendy's

+1 510-581-4380
2475 Castro Valley Blvd, Castro Valley, CA 94546 United States of America
Open Today: 06:30 AM - 01:00 AM

Amenities

Service options
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Popular for
  • Breakfast
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
Offerings
  • Coffee
  • Late-night food
  • Quick bite
  • Vegetarian options
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Counter service
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Family-friendly
  • Groups
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Parking

Best WLM Reviews

I love this location but I got a salad I normally get when I stock up the points to get it. And bam the blue cheese in it is so nasty and I tell u I buy this salad often and 1st time I get the cheese this bad. So I called at 11:30pm we just got our order less then 30 min ago. To tell the person so I even talked to them in Spanish to avoid any language barrier. I didn't say it was expired I said it went bad can be when left outside or exposed to the sun. I buy blue cheese but I never had this nasty super bitter rotten flavor ever. But I just wanted to tell her 1st call she hangs up on me. Then I wait call back explain she goes off saying no all out product is not expired we rotate every few days. Omg I said the one I got is bad. Can happen when it's mishandled. So I get treated like an lying about it so what u want she says a refund or a exchange I just wanted to tell u this and I don't want to deal with u anymore since u don't have the customer service tone and got argumentative just when I was informing you what to do. I will post pics to show how much I had to go through the salad to remove all the blue cheese. It used to be put on the side and I would put it on crackers or on the apple slices or even on dark chocolate after the salad. But never had it this nasty bitter I mean worse sour bitter taste I ever had. And trust me this is our go to place and am risking getting bad service from now on to posting this review. When people call it's not to crank call. I took my time to tell u what happen to my order and in a calm manner. But to raise ur tone and put up a defense am not the health inspector here just well was a faithful customer and how will not order this salad and might have to make a new account since I know how Latin women can be when they get mad at someone. And am Latino too. Sad just was explaining I got a bad batch that's all. I was going to ask for an another one since we can make it to get another but when someone gets so defensive on a simple concern. When people order a treat a dish they often get we can tell when something is bad or off flavor. No reason for any customer service personal to get mad or defensive at all. I at the end said I am going to hang up since all I wanted was to tell u and come get a replacement but now I am better off not dealing with u since ur defensive on a simple comment about my regular salad I always get as a treat. Remember ur an employee u can't control everything and it's not u loss of a customer had an issue with a product that tasted bad or off. Just lesson and I wasn't even mean I even spoke in Spanish to her yet you can tell the tone they use after it during the interaction. My care giver even wanted to go exchange it for me or buy another one I said am I am good can't believe this act this way.
Sergio was polite, food looks amazing, serving was very fast. No wonder this is a popular location.
Patricia was very very rude!!! I came here to get the boo bucks coupon book and after I purchased the book she told me that I had to wait until the next day to use the coupon for a child size frostee. I told her they let use the coupon a few weeks ago when I purchased a coupon book. She told me to go to another Wendy’s and continued to give me a bad attitude along with poor service. I will be reporting her to the corporate office.
Great food great prices, but very long drive-thru wait. Over 20 min long. That's why I was taking pictures. Although it was Halloween and McDonald's dining area was closed.So that made both drive-throughs a disaster.
Christian who was the drive-through cashier is very customer oriented and has a great attitude. He needs a raise.
better service and food taste than the Eastgate cities. United states of mexico forthcoming.
Ordered through mobile app and made payment twice due to app malfunction. Went to the store and they didn't have my order. Showed the store manager my credit card account that payments had gone through but she had an "i don't care, it's none of business" attitude and refused to give me my order and asked me to call customer service for a refund. I called customer service multiple times and was given the run around. Every time I spoke with an associate, got told the regional manager would contact me, but they never did. Finally, after two weeks and hours spent waiting on the line and talking to different associates, I was finally told the refund will be available for pickup at the store. We'll see how that goes. It's ironic that Wendy's states on their website that they treat customers as family. Yet, I felt I had been treated like their worst enemy, when they were the one that screwed up.
This place needs to get it together ,, they aren't bad in how fast their service is..
But certain ppl there can't seem to do their jobs right... almost every time I ask for light ice we get this.. like it ain't that hard to add ice in it especially when your adding the ice by hand. So I didn't notice till after that my cup is basically full of ice & little bit of strawberry lemonade left. So I basically paid for nothing to drink..
Not gonna say the name.. [tall, skinny, white american, doesn't seem like wanting to be there & work]
TRAIN YOUR EMPLOYEES BETTER PLEASE.. some ppl are rude !!
SMH????‍♀️????‍♀️
I used to really like Wendy's but now it doesn't sit well with my stomach.

Quick Facts About Wendy's



Today

Opening Hours

Monday 06:30 AM - 01:00 AM
Tuesday 06:30 AM - 01:00 AM
Wednesday 06:30 AM - 01:00 AM
Thursday 06:30 AM - 01:00 AM
Friday 06:30 AM - 01:00 AM
Saturday 06:30 AM - 01:00 AM
Sunday 06:30 AM - 01:00 AM

How to go there

Location