Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Food 2 stars cause the meal was good, but the drinks I brought to their attention twice that 2 of the drinks my family and I tried had bugs in it. Asked if we could get drinks from their side, we were told no. Employees became distant and dismissal after we brought the bugs to their attention. 2 dead bugs per drink. Amazing customer service would have been for them to send someone to check the machine/clean it, put it out of order to check later, not let more customers use it, and continue to complain about the issue.
Brother was served raw chicken and I went inside to ask for a refund but was told by the employee that he needed permission from his district manager in order to approve the refund. Seemed like he was more worried about issuing the refund rather than the uncooked chicken. Upon entering the restaurant there were already multiple customers complaining about their orders. One man eventually walked out of frustration. The restaurant was humid and there were flies everywhere. Had I walked in to order I definitely would’ve walked right out and went somewhere else! Very chaotic and it seemed like no one knew what they were doing.
I arrived right before lunch started on a work trip from VA. The elderly lady was really sweet and I could tell she was a “people’s person”. She was very patient, listened to my order, and made sure my order arrived the way I requested. The cookies ???? were good too!
Went to Wendy's on Austin Hwy memorial day. Ordered a hamburger for my 6 yr old and told them no mustard or ketchup my daughter also said no mayonnaise so I told them no mayo. I was rudely informed that Wendy's does not put anything on the burgers they are plain. Had to wait for them to bring out my order and was handed my order with no comment or smile. My daughter's hamburger had so much mayonnaise on it that even I couldn't eat it. I tried to go inside to change it but the doors were locked. I'm calling corporate besides leaving this review as I'm getting fed up with the racism towards me that I have experienced lately from the black community.
I came to get something to eat & its 11:44pm. It states it closes at midnight. Everyone that was in the restaurant was hiding. Totally bad service!!!!!!!!!! I even have pictures & a video to prove it....
I wanna start with the lady that helped us. She was the only good thing about the experience. Now on to the rest of the experience. The fryer grease was so old the Fry's wanted a napkin. The buger was old and petrified. It left a suicide letter in the kitchen. If you wanna know why no one buys fast food anymore. 26.97 for disgusting food! The owner of this restaurant should be ashamed. Also so I don't forget fix the ac your employees are sad looking. It's over 100 degrees in the restaurant. Worst food ever!
Went in to the Wendy’s on Austin Highway. Service was great and the food was good. But shame on whoever the owner is for letting their employees working under hot conditions in that store. I ate inside and I was sweating the whole time so I can only imagine how they feel working where all the equipment is in the back. Fix your A/C it’s 103 degrees out today. Jesus!
I placed an order on the Wendy’s app and set it to be picked up at 1410 Austin Hwy, San Antonio, TX 78209. When I went to pick up the order the general and store manager informed me that they had given away my order to someone who wasn’t me. They had apparently given away my order without solid confirmation and could not provide any information as to who or when they gave away my order. The order was approx. $50 and I was simply told there was nothing that could be done and they could not remedy their mistake in any way. I was not given any contact information other than told to contact on the app. This was my first interaction with this location and the app, so I am greatly disappointed.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 12:00 AM |
|---|---|
| Tuesday | 06:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 12:00 AM |
| Friday | 06:30 AM - 01:00 AM |
| Saturday | 06:30 AM - 01:00 AM |
| Sunday | 06:30 AM - 12:00 AM |
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