Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
I recently had a terrible experience at Wendy's. I ordered a 20-piece chicken nugget meal and tipped $10 to be generous. To my dismay, what I received was practically a bag of sauce with a few nuggets thrown in. This was extremely disappointing and felt like a complete rip-off. I expected much better from Wendy's and hope they can address these quality control issues. Definitely won't be coming back anytime soon.
I only write bad reviews hoping for improvements. I placed a mobile order which means ahead of time. Drive thru line was kind of busy but for a fast food it was way too long. I ended up waiting in line for almost 40 mins in a narrow one way drive thru. By the time I got to the window, my baby was crying, my food was not ready, he made our drinks first, then WENT TO GO MAKE our 3 sandwiches with bare hands/ horrible! At least wash your hands, but regardless in a busy place like this they should be wearing gloves. Also there were 4 workers/boys that I can see! I couldn’t believe how disgusting our food was, one gentlemen did apologize for the wait. At that point I wanted to actually say something but I had my baby with me. We did not eat our food except the nuggets. They were lucky I didn’t come back! Please have better attitude and work ethics. Better time management and better team work.
If you have to choose to eat here or starve id rather starve. Food is always cold, they always forget sauces, never fully scoop your fries. I don’t think the people that work there are trained or know how to talk to people or actually put an order together. All around a bad Wendy’s
Salad was old in partially brown bag was missing utensils salad dressing as well as peacons. No one was in line service was prompt eager to hand you trash watch every single order they hand you.
Locked the doors at 5:30pm and refused to allow a usps worker in to use the restroom. I and spoke to someone and after calling 8 times someone answered and said they ran our of singles and the manager went to get more. When I informed them I needed to use the restroom and I could see them as I s
Was standing outside at the door. They hung up on me. Absolutely the worst wendys
The dining room was dirty. The floor was extremely sticky. There was food between the cushions on the long bench seat. The chairs had crumbs. The tables looked like they were cleaned with a dirty rag and the parking lot was full of trash
The manager... I'm not sure her name I should have taken it down, and the employee who was a young man who had a little longer red hair, treated me so remarkably well. They expedited my order, helped me with my app and the coupons that were available. I would rarely review one of my fast food stops because they are so few and far between, but these people were exceptional and I greatly appreciate them. Definitely wanted to share that.
The best thing that could happen to this place is if it closed permanently. I keep giving them a chance, but ultimately each experience is worse than the last. This last visit, they had no ice and the pop was flat. The fries were inedible, they were old, dry, and had no seasoning. The buns are always stale and the food is always room temperature. I dont think i've had a hot burger from this place. This location is the worst fast food place in Sterling Heights.
The only thing that they do well here is disappoint the customer. Avoid this place if you value your money, time, and taste buds.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:00 AM - 12:00 AM |
|---|---|
| Tuesday | 06:00 AM - 12:00 AM |
| Wednesday | 06:00 AM - 12:00 AM |
| Thursday | 06:00 AM - 12:00 AM |
| Friday | 06:00 AM - 01:00 AM |
| Saturday | 06:00 AM - 01:00 AM |
| Sunday | 06:00 AM - 12:00 AM |
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