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Wendy's

+1 801-221-4688
997 N State St, Orem, UT 84057 United States of America
Open Today: 06:00 AM - 12:00 AM

Amenities

Service options
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Popular for
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
Offerings
  • Coffee
  • Late-night food
  • Quick bite
  • Vegetarian options
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Counter service
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Family-friendly
  • Groups
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking

Best WLM Reviews

5 star Wendy’s experience. We came to get the Krabby Patty Meals and I think this location did a good job. We dined in and the burgers were fresh and well prepared. I like the special sauce that was on it. The fries were also hot and crispy. I think the best part is the pineapple frosty. It tastes really good and refreshing. Also shout out to Brandon! He keeps the dining super clean and even brought us some napkins. Great customer service, would definitely come back to this location.
I got a number 3 this morning. First off...seasoned fries instead of hashbrowns??? That was my fault, I wasn't paying attention. But they were hard and almost cold!! Croissant Sandwich was gross and hardly had anything inside. I normally wouldn't stop for breakfast here but it was close. Next time, make the extra drive and go to a place you really want. Definitely not worth the $9!!!
Edit (April 2024): I tried this location again after a break, and while I think the food quality has gone up, the service went way down. I used the app to order, and after arriving 10 minutes later in the drive through, they tell me my order has already been completed. They confirmed to me that I had ordered correctly, and in the end gave me a replacement order, but before I left they told me "Next time you need to use the system."
I asked for clarification, and the guy kept repeating, "Were only doing this once for you, next time you need to use the system", rudely handed me the food, and closed the window on me. I work retail so I never try to be 'that guy', but just fess up if you accidentally gave my order to the wrong person and make it right. The other workers here are awesome, but the current manager/supervisor seems to have a chip on his shoulder.
Original Review: This is the first time I have been compelled to write a negative review of this location. The fries were old, nuggets were old, the "premium" burger was carelessly thrown together with minimum ingredients, and to top it all off the burger patty wasn't cooked all the way and was barely warm. The cashier was nice, but the food was so bad that I can no longer recommend this location. It's gone downhill significantly, even though other nearby Wendy's locations seem to be doing fine.
We went in for breakfast. We never received any help after standing at the counter for what seemed an eternity. Instead, the kid wearing the headset came from the back, made eye contact, huffed, rolled his eyes, slammed some papers down, and walked away. After this being the only interaction we had with anyone in the building, we left. My daughter and eye were baffled at the experience.
A bit slow for the ordering of my food. The greeter could of smiled & greeted me, but didn't. The one thing that was great was an employee brought my food on a tray to me!! Way to go bro!!
Asked for a baconator combo and a chocolate frosty, they were out of the frosty and gave me nuggets instead of the baconator and the wrong size fries. Girl in the window was short and did not provide a good service at all. Would not recommend.
Went in to order and ended up walking out cause of lack of service all though there was no line. One person working looked at at twice slammed a receipt down rolling his eyes and walked away sighing which when we walked out
It has been taking a very long time for me to get my order!!! I only ordered a 4 for 4 and it's been taking over half an hour! It's really frustrating. The workers are out in the lobby on break or something while I'm waiting.... the floor is really sticky over by the soda machine. And there were no cups to put my ketchup in, they had a sticky ketchup dispenser. The guy taking my order was nice I guess.... but I waited way to long especially since I am one of the only ones here

Quick Facts About Wendy's



Today

Opening Hours

Monday 06:00 AM - 12:00 AM
Tuesday 06:00 AM - 12:00 AM
Wednesday 06:00 AM - 12:00 AM
Thursday 06:00 AM - 12:00 AM
Friday 06:00 AM - 12:00 AM
Saturday 06:00 AM - 12:00 AM
Sunday 06:00 AM - 12:00 AM

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