Wendy's Info
Amenities
Service options
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Outdoor seating
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No-contact delivery
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Pets
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Dogs allowed outside
Best WLM Reviews
We used to love going here. The food was delicious and the staff was awesome. BUT....as of the past year 2024 this place has gone downhill. The staff taking orders in the drive through are extremely rude and the food is gross. For month I've been ordering 1 baconator double sandwich and for months it's gotten worse. The burger patties are dry. They look and taste like they've been sitting out all day. And the bacon! They put 1 tiny piece of bacon snapped in half on it........the best part of my experience is getting out of there. My family and I will not be returning to the Searcy location again.
My children and I stopped by for lunch yesterday. The kid at the counter was super friendly but made an honest mistake with my order, which caused my total to be about $5 more than it should have. I noticed it as soon as I sat down, so I went back to show him my receipt. He apologized and said he'd have his manager fix it. Manager comes and she seemed to have an attitude from the start, she told me my total was right and basically just walked off. That left me and the cashier just standing there..... so I pulled out my phone and showed him on the Wendy's website that his manager was incorrect. Of course, there was nothing he could do to help without his manager who disappeared and left us at the counter. I guess I shouldn't assume that managers should be friendly and at least a bit more knowledgeable than their customers on their product & pricing. I didn't get my money back and they won't get our business in the future. On a side note, the food was good and all of the other employees we encountered were great!
I can not believe how great the service was that I received today, the lady on the register was very friendly, helpful and kind. I had a special order for my burger with no bun and they did it perfect!! (not use to getting such great service at any fast food place) Also my doggo would like me to say how great the French fries were and trust me he is a expert on that subject. Best service I've ever got at Wendy's. Thank you so much and may the lady the served me be blessed!
Bought Baconator combo. Got the order and it was meat & bun no lettuce, tomato or other vegetables. So, I asked and the lady said that all you get with that sandwich!!!! So, at over $12 for the combo you get meat and bun… Really? Never again. I’ll not return. Also, tables were NASTY. You get much better food at McDonalds and Sonic as well as many other places. Don’t waste time or money.
The blonde lady that was working today. Monday,October 14th was very rude this morning. I was asking how something tasted because there was no vanilla creamer for the coffee and she talked to me like I was stupid!
The store was dirty, bathrooms were trashed, waited for about 5 minutes at the counter to order, and was ignored. They weren't that busy since the parking lot entrance was blocked by a firetruck/wreck.
So "Where's the beef" used to be Wendy's ad, so if you order up chili better order a side of beef too cause there isn't any to speak of in the chili nor beans for that matter. The spicy water is pretty good when their hot sauce is added, so get plenty of it.
Normally, I am not the type to post reviews but I felt I needed to this time. I did a mobile order and went through the drive through to pick up my food and when I went to the first window there was a bit of confusion. But that issue was quickly resolved with a prompt apology from the employee. When we went to the second window the employee at the window attempted to hand me the wrong food. When I gently tried to inform her that this was the wrong order she was very rude and dismissive. She even closed the window in my face mid sentence. After she finally begrudgingly gave me the correct order I saw her make a rude gesture as I drove away. I understand being stressed I work fast food myself but this behavior was frankly uncalled for. I would NEVER treat a guest that way. I cannot recommend going to this establishment the food is good but the service sucks.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 12:00 AM |
|---|---|
| Tuesday | 06:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 12:00 AM |
| Friday | 06:30 AM - 12:00 AM |
| Saturday | 06:30 AM - 12:00 AM |
| Sunday | 06:30 AM - 12:00 AM |
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