Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
Best WLM Reviews
When we got home, we found out that we had the wrong order and we were missing food. I drove back 10 minutes back and the lady who assisted me with our issue, had a very bad attitude. The one item that was correct stayed cold from the trip back to the store. She would not even throw away the burger that was not the right one. My spouse had to eat a cold sandwich, there was no apologies for the error and to make matters worse, the two double cheeseburgers meat was dry and almost burned. We understand that we should have checked the bag to make sure all was there but we were rushing home to feed our diabetic senior dog. Unfortunately, he also suffer the consequences of a bad service as he couldn't eat the burnt burgers. The only positive thing I can say about the restaurant was the young girl who took our order first was friendly. I should have returned the food and go to a different fast food such as McDonald's which was on our way home and about a mile from this place. Hopefully, this employee is given customer service lessons and they improve the quality of the food they serve. By the way, our bill was over $26. Save your money and go somewhere else with good service and one that values their customers!
Ordered for pickup & dine-in. Received call & had to take it without looking at it. My "no mustard " burger full of mustard that soaked into meat patty & bun; fries were burned & broken - bin leftovers?
Picture of fries was the whole order - too nasty to eat.
Fries was plain not a grain of salt need to change the oil fries had a nasty after taste to it. The burger was so small I thought I was at White Castle. The pickles tasted like they need to throw away the entire inventory of it. Asked for honey mustard sauce gave me duck sauce. Best thing was the soda and knowing that they won’t get another dollar from me.
Gave this place a lot of chances but my last visit was the final straw. The line at the drive-thru never moved so I just drove away even though I’d placed a mobile order. The customer service is so-so, and after reading some of the other reviews about it and also about the cleanliness of the restaurant and staff, I don’t feel inclined to eat here anymore. Pretty sad cause Wendy’s was my favorite fast-food growing up.
This place is a complete joke. Besides sitting at the drive thru menu forever when there is no one else getting food at the windows, while one of the employees is hanging out talking at one of the other cars in the drive thru, the food was inedible.
One of my meals had a literally SMASHED burger, as if the employee squeezed it before putting it in the bag, and the fry box was half empty. I don't have any food for what I paid for now.
I don't know what has happened to Wendy's, but they've become another terrible business to give up trying with. Terrible management and employees that don't care that you are paying your hard earned money for food that you can't even eat. Avoid this place. Waste of time, waste of gas, and now I have to either block their transaction or deal with their customer service.
Whoever is working the drive thru at 9:53pm on Friday October 11th needs some customer service training skills. We just went through a hurricane, we have zero power and was trying to get a hot meal. This women felt the need to have an attitude with me because her words were not clear when it came to saying yes or no to having the krabby patty(which all you had to say was we do not have the krabby patty sauce- because that's the only difference.) Do better Wendy's. People need a positive human right now - not whoever this grinch is.
The four for four here is good. They let us have substitutes. We paid 50 cents extra to substitute the fries for a chilli. Great deal. The service is good but the food is not hot, only a bit on the warm side. That’s a bit disappointing
The washroom is very clean.
Pulled up to drive thru and asked for all food to be made fresh "cooked to order" to be exact. My husband and I ordered a #6 and #12. We pulled up to window and sat at the window for about 5 minutes give or take. An associate finally came to window to hand us our drinks, then told us to pull up and they would bring our food out to us. We sat there for a few more moments and the same associate came out and handed us the food and took off back un the store with out saying anything (not a thank you or anything). So we opened our bags and our fries were cold and rubbery and our sandwiches felt like they were sitting out for a while. I went back in to ask for the associates to remake food. One female associate grabbed my fries and said it will be a wait. I asked for my refund instead and the manager was called. The manager came up and offered to remake food several times and I kept refusing because I was too frustrated at this point. Manager asked me to give her my form of payment and receipt. I gave her my card and told her they never gave me my receipt. She went to the back to process my refund and mistakenly recharged my card for when trying to refund. She told me that she refunded the money twice back to my card. She then kept asking if she could make my food for me and I gave in and said yes. She told me to wait in car and she would bring it out to me. She came out with my food and she said she stuck some nuggets in nag for inconvenience and apologized. Then we go to reach in bag and the fries are hot and fresh. Great!. But then I reach for the free nuggets and they were cold and my sandwich was hot, but not cooked in the middle. This was the worst experience ever. I left there and went to Chik Fil A where my food is made hot and fresh without me having to ask for it to be that way and done right the first time. I will NEVER EVER return back to this location again. I will always think twice before returning to any Wendy's for that matter. There needs to be something done. PERIOD
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:00 AM - 01:00 AM |
|---|---|
| Tuesday | 06:00 AM - 01:00 AM |
| Wednesday | 06:00 AM - 01:00 AM |
| Thursday | 06:00 AM - 01:00 AM |
| Friday | 06:00 AM - 01:00 AM |
| Saturday | 06:00 AM - 01:00 AM |
| Sunday | 06:00 AM - 01:00 AM |
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