Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Healthy options
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
I went to this location and ordered a $50 order. In my order I ordered a 10 pc. spicy garlic parmesean saucy nuggets. When I got home with my order I only got a 6 pc. ghost pepper saucy nugget instead. I then called this location and told them what happened with my order and was told that I would be replaced my 10 pc. spicy garlic parmesean saucy nuggets. Once I got back to the location and said my name and again repeated that I had the order that did not receive the saucy nuggets correctly. The manager then came over the speaker and said that she was told by her employees that they gave us the correct nuggets and was only going to give me a 6 pc. spicy garlic parmesean nuggets and also offered a free chocolate frosty instead of giving me the 10 pc. I wanted and was told was going to be replaced. In the picture below is the nuggets I got the 1st time I got home. The second photo is the leftover sauce from the 2nd 6 pc. nuggets we got that were the correct nuggets. I do believe those sauces and nuggets were completely different. This situation could have been handled differently. I hate that I was assumed to be a liar and a cheat.
This place has gotten our order wrong before, so when we go through the drive thru, I always check that the food is correct before pulling away from the window. Today I checked, saw that we were missing two large fries, and waited for them to open the window again and ask what’s wrong. Instead, they opened the window and before I could say anything rudely told us to stop holding up the line.
I went by for breakfast and when I got to the speaker I heard someone say good morning and I said good morning in return. Apparently she couldn’t hear me so she said good morning a second time and again I returned the good morning. Then a third time she says good morning and all she hears is me saying I want a $3 breakfast special and then I hear with an attitude“Oh no good morning, yea we have $3 breakfast deal” so I say hey that’s a rude way to respond and she says “yea right?” So I say I don’t think I will be making any purchases at this location anymore and she responds with “ good “ so I pull up to the window next to car being served and she sees me but avoids opening the window or acknowledging me until she has the next order completed then drops her apron so I can’t see her name and tells me that I’m blocking her drive through and I need to move. I asked repeatedly for her name and she refused to give it to me, so I for her supervisors name and she refuses to give me that as well. Then she pulls her phone out and takes a photo of me and my car and threatens to call the police on me. I told her that she was rude, and that as the face of the company and in a customer service position has no right to speak to customers in that manner. She replies “ you didn’t say good morning “ so I told her that just because she couldn’t hear me doesn’t give her the right to speak to customers in that manner. Mind you I’m recording this whole interaction and if I’m not mistaken she is dressed in management uniform. Anyhow I won’t be returning to this location again. There are plenty of other places more than happy to have my business.
Our food was great especially when we saw the 100 % food grade, however the kitchen floor was filthy with food dropped everywhere and employees walking over it so inspection must have been with a different crew. After a while a young lady did come and sweep up and made it somewhat better.
I decided to give this location another try after a few years since the last time I was here. The guy running the drive through helped me with my order and was very polite. Will definitely be back.
I asked to have half 1 sauce half another and they wanted to charge $1 for it. But options are included sauce on the nuggets but they want extra$$$! Ridiculous!
My order was correct, but my fries taste like they were made yesterday. Hard and cold.
So darn slow, it’s was 8pm on a Sunday and still soooooooooo slow. It’s wild the customer service these days.
Quick Facts About Wendy's
Today
Opening Hours
| Sunday | 06:30 AM - 01:00 AM |
|---|---|
| Monday | 06:30 AM - 01:00 AM |
| Tuesday | 06:30 AM - 01:00 AM |
| Wednesday | 06:30 AM - 01:00 AM |
| Thursday | 06:30 AM - 01:00 AM |
| Friday | 06:30 AM - 01:00 AM |
| Saturday | 06:30 AM - 01:00 AM |
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