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Wendy's

+1 817-717-5049
881 NE Alsbury Blvd, Burleson, TX 76028 United States of America
Open Today: 06:30 AM - 01:00 AM

Amenities

Service options
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Popular for
  • Breakfast
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
Offerings
  • Coffee
  • Late-night food
  • Quick bite
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Counter service
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Family-friendly
  • Groups
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Parking

Best WLM Reviews

Sent my oldest daughter to grab some food for our family. There were only two cars in the line so there is no excuse for the service and food we received. The young hispanic lady who took the order was very rude saying what do you want instead may I take your order. We spent 40.92 and the entire order was cold. We asked for a hamburger and received a cheeseburger. My daughter is pregnant and cannot have cheese. They serve me a burger that was not cooked all the way. I am a GM and I have worked for Wendy’s in the past so I know that they have timers to cook the meat along with the rest of the food items. This is ridiculous and unacceptable. Wendy’s needs to take responsibility and accountability for their employees actions. I will not return to this location or any other after this.
Worst service ever. Went through DTO, no one greeted us for literally a full minute. We thought they may be closed so we said “hello” and was responded back with a rude “give me a min”. After that, we pulled to the window and not one acknowledgment. She gave us our items and no thank you or anything, just continued talking to her coworker. This used to be a decent Wendy’s, but damn has it downgraded. As someone who works in fast food, this was a shock.
Ordered a burger. It was severely undercooked. Had them remake it and it was even more undercooked than the one I returned.
Food was could, frosty already melting and preserved before we even ordered it. The woman at the window could not understand us even when we repeated ourselves about five times. We got a few items wrong. The peach minutemaid tastes like a peach, orange lemonade with a medicine aftertaste. It was just an awful experience in all.
For the third time, this location has refused to honor (or even scan) the Wendy's app. Usually, they say something is "down," but today, they outright stated they are not accepting the app for points, discounts, or payments. I confirmed after my drive-thru order: "Do you mean to say you refuse to honor the Wendy's app?" Their response: "That is correct." They were otherwise fine in customer service, but this is an unacceptable position from a customer point of view.
Major S/O to Maria G. She has great customer service, polite and accurate with my order every time. Maria G. needs to be recognized and promoted. Great asset to the company ????????
Are you looking for great customer service? Great Food Service? Great quality of food? This is the place to visit to get all 3 great services with a smile ????. 3 employees I would like to give a special S/O to, Isabel (Manager), Alicia (Manager) and Valerie (Team member) these 3 ladies is why I ONLY visit this location ????. Keep up the good work!! All 3 employees need to be recognized with a raise or a promotion. Definitely assets to the company ????????
Went through the drive through at this location and received the worst customer service attitude. I felt rushed and as I was an inconvenience rather than a customer. I asked for bbq sauce for my food. The manager (I was told her name was Antonia but am not sure if that’s correct) handed one over rude as can be and closed the window with no have a good day, thank you or anything. I wanted another bbq cause and she rudely responds to it costs extra. Ok, thats fine. I’d like another sauce and she rolled her eyes and had another associate finish helping us.

Quick Facts About Wendy's



Today

Opening Hours

Monday 06:30 AM - 01:00 AM
Tuesday 06:30 AM - 01:00 AM
Wednesday 06:30 AM - 01:00 AM
Thursday 06:30 AM - 01:00 AM
Friday 06:30 AM - 01:00 AM
Saturday 06:30 AM - 01:00 AM
Sunday 08:00 AM - 01:00 AM

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