Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
Children
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Good for kids
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High chairs
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Kids' menu
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Playground
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
I picked up food for lunch at the drive-through window here today. I have to say, this is the most disgusting fast food experience I've ever had in my life.
Short version: they served me a cheeseburger with what appears to be a cockroach in it.
I forgot to ask them to not put onions on the cheeseburger. When I opened the wrapper, I saw a large piece of onion sticking out, so I took off the top of the bun to remove them. That's when I noticed what looks like a cockroach ???? melted into the cheese (see attached picture, judge for yourself. Whatever it is, it's disgusting and certainly doesn't belong on a burger.) If I didn't happen to open the burger to pick the onions off, I presumably would have eaten this... a horrifying thought.
*Edit: I tried to dig it out of the cheese a little bit with a napkin, it sure looks like a cockroach to me.
I called to report this issue to them, and the person I first spoke with put me on the phone with a GM. They were both polite enough, but they essentially said they would look into it and asked me to come back and they would replace the burger. I don't know why this needs to be said but... after you get served food with an insect in it, you are not keen to get more food there.
I guess I was expecting something more along the lines of "we are going to stop preparing food and thoroughly inspect the cooking area to make sure we aren't serving more customers infested food" - apparently that was naive on my part.
Think about how it is possible for this to happen... do they not look at the food while they're preparing it? No one noticed this while they were cooking and assembling the burger? Or is the place so infested that it just crawled in after it was made but before they handed it to me? I don't know but it's a pretty big issue, however it happened.
I don't often get food from Wendy's; I think it's safe to say that now that will become never.
I loved the cashier this afternoon when we went there for lunch. Very attentive, friendly, polite and had a great sense of humor. I love having interactions with people like him. I think he was a manager running the cash register. He's a great asset to the company forsure. Just keep being awesome to "high maintenance customers like me"!???????????? (This was the internal joke we all laughed at) Really enjoyed our lunch, besides the good food, that great customer service was fantastic.
I just order a chicken ranch wrap. The wrap was old (it kept crumbling as I ate it) barely and ranch dressing and the fries were cold. Not impressed. Will not return. Plus my receipt was in the bag to place a survey.
Absolutely disgusting I asked for no lettuce got lettuce and thought to eat it anyways because I was starving and then realized there's paper from the cheese cooked in with it. It was never removed lol super gross, avoid this place even if you're starving
I got two burgers that were left overnight! The bun and beef were cold Will never go back
Been coming here for 9 years and always have the friendliest staff. We don't usually eat here just frosties but their spicy sandwich is excellent! Rare to find anything spicy down here.
I ate at this Wendy's July 4. I was the first customer of the day and stopped in for breakfast when they opened. I was greeted with a smile by the manager. She was pleasant and professional. I ordered two baconator breakfast sandwiches (without the bun) and a large soda. My meal came out quickly and the manager brought it to my table. The baconators were delicious! This restaurant was spotless and the air conditioning was working (I just finished a 2-mile walk and it was already 85 degrees)!
Thank you for a pleasant experience.
Ok so the franchise must make time to review and revise employees and to demand they uphold the standards. This is purely a management issue since this location has the ability to deliver quality but today that was not the case. Deflated soda with old and rusty fries along with soggy burgers… this is ridiculous….. you can’t taste the soda but take a look at the photos of the food… it tastes just as bad as it looks..avoid this location until they lift the standards and change managers. This is a direct result of employee apathy and its ludicrous that they are allowed to even stay in business. Avoid at all cost
Quick Facts About Wendy's
Today
Opening Hours
| Sunday | 06:30 AM - 01:00 AM |
|---|---|
| Monday | 06:30 AM - 01:00 AM |
| Tuesday | 06:30 AM - 01:00 AM |
| Wednesday | 06:30 AM - 01:00 AM |
| Thursday | 06:30 AM - 01:00 AM |
| Friday | 06:30 AM - 01:00 AM |
| Saturday | 06:30 AM - 01:00 AM |
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