Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Thursday, 14Nov2024
I'm so angry right now about this! I was driving into work sometime around 8pm & hadn't even eaten dinner yet because I had to get to work.
I hadn't been to a Wendy's in a minute and since there was no line, (which now I definitely know why there was no line), I went through the drive-thru and ordered the #2, bacon burger combo meal for $11.something. I get to the window, pay cash & get my sweet tea. When I took a sip it tasted like sweet tea with a splash of coke, but whatever, I'm generally not "extra" about stuff like that. I waited at least 5 minutes, which I wasn't too concerned with considering it was just me in the drive-thru. Then, a different lady who took the money opened the window & practically threw the bag at me. Still, whatever, I worked at McD's back in the day. I get it. It's a lot of work on your feet. So I'm driving down the road but I can't wait... I grab some fries. They're cold. At first I was like, well maybe the ketchup packets that were on top making them cold. Nope. They're all cold. So now I'm figuring, that must mean my burger is really fresh and hot.
Forgot to mention that I could hear everyone laughing and having a good time while I was waiting in the drive-thru... again, I don't even care about that but I mention it because What The He11 Were They Doing that I had to wait so long for cold food??! I took a big bite of this cold burger and the looooongest hair is now between me and this bite of burger!!! It was such a long that it really pissed me off because HOW was that an accident??! Now I'm real close to work so I go in and now I have an attitude for over an hour. I kept the bag in the car because I planned to go back to get a refund but when I got back in the car it STUNK so bad, like bad meat or something. Whatever, it cost me $11 to learn my lesson to never go to that gross place again!!
It has taken a couple of bad experiences for me to finally write a review. I already don’t expect much from Wendy’s, but the customer service at this particular location is poor most of the time to say the least. Not all of the staff are rude, but the rude ones are in abundance. Today, she only gave me half of my order initially, and when I pointed out that an item was missing, she told me I didn’t order it. After checking the computer, she realized I did have an item missing. She gives it to me without another word, cool. I got home and opened everything and my order was still wrong haha, I just kept it not even wanting to deal with the attitudes.
I am so annoyed that I can not type. Wendy’s you will no longer get my money. Inflation is too high for the service and food quality that is being served. I was so hungry and now hungry and disappointed. I had written a detailed review I tried to edit and it got erased. Once I can get some decent food and relax I will contact corporate.
I stopped today for a quick snack. Had to wait until employees finished grabassing and looking at phones..
Ordered the spicy chicken sandwich. Don't have. Regular chicken sandwich - don't have. Got a single burger.
Asked for ketchup - got 1 package.
Ketchup dispenser was empty.
No salt in bin - grape jelly in its place.
Drink machine - first 3 choices - unavailable.
Burger was cold, like it came from refrigerator.
Fries cold and dripping grease.
Tables and floor were nasty.
I just dumped everything and left.
This is probably the poorest example of management I have seen. Not surprising that I was the only person in the place.
worst experience i’ve ever had at a fast food. Employees lazy and slow. Never understand what you order and always get you a hard time. They do not communicate well and the managers do not want to help at all. they would rather mess it up even more so you give it up and go away. They are very rude, please save your money and time not going. Never coming back and I will never recommend to anyone this specific location.
The woman at front line was absolutely rude & refused to be friendly or even answer a simple question. Her attitude was trash & likely due to me being white as she treated her coworkers and other customers not of white decent very kind & friendly. So here we have a racist Wendy’s!!
Stopped in for Lunch on a busy Friday. The place was busy but Darren had everyone served in no time. All of the food was fresh and Darren made the experience even better because he was so nice. Definitely plan on returning to this Wendy's after this kind of the 5 star service. Best Wendy's I've ever been too.
The person taking my order cut me off before I could finish. Very rude and indifferent. Then when I pulled up she didn’t speak, greet, or smile or even acknowledge me. She handed me my beverages and then asked me to “back my car up to the yellow line.” When I asked why she said “because he have a timer.” And I said “So you don’t want your manager to know my foods taking forever so you want me to back up?” And she said “yea to the yellow line.” Then I was given my food in a very tiny bag that was ripping. No more acknowledgment and closed window.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 01:00 AM |
|---|---|
| Tuesday | 06:30 AM - 01:00 AM |
| Wednesday | 06:30 AM - 01:00 AM |
| Thursday | 06:30 AM - 01:00 AM |
| Friday | 06:30 AM - 02:00 AM |
| Saturday | 06:30 AM - 02:00 AM |
| Sunday | 06:30 AM - 01:00 AM |
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