Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Went to order my lunch and apparently the credit card machine was down, did not realize that as I did not see a sign which one of the women and one of the managers during the dayshift rudely told me next time learn to read and that there was a sign right on the drive-through. I believe her name was Sadie. I didn't get his name. The original drive-through girl that helped me was very nice though. They treated her pretty rudely as well though.
They tell u to pull forward so it don't mess up their drive time. But then leave to sit for over 10 mins. Do better Wendy's. There is a reason it's called FAST FOOD.
The store was locked up mid day Sunday, someone was standing at the counter and I finally had to go thru the drive-thru to get my pick-up order. The fries were cooked in very old oil that was so dark it discolored the fries. Really this store should be closed, it tarnishes the reputation of Wendy's. Don't waste your time going here. This store couldn't suck enough.
Waited fifteen minutes at the speaker only to find out they no longer sell the sw texas avocado salad. So I ordered a grilled chicken sandwich on lettuce And this is what I got $6. Do better wendy's do better......
The worst Wendy's in Wichita. Period.
When I worked at a nearby call center, without fail, you'd lose most of your lunch time in the drive-thru at this place. This has been the case both pre-covid and afterward. This place was a running joke.
I've had employees harass me (and literally THROW a bag of food at me) for coming in after waiting in the car for over 20 minutes and then "daring" to come in and wait for my order. I've seen employees literally quit on the spot and then the manager laughs it off because it was such a common occurrence. There have been times where the person in the car seem to be talking to employees over the intercom... forgetting they are at WORK and have a JOB to do.
Weirdly though, the food generally came out okay regardless of the personnel on scene. It's not worth it if there are awful folks in the office or on the service side. Avoid.
Worst experience I've had with a fast food service in years !! First they messed up my order and charged me for something I didn't receive and when I went back to politely complain and try and resolve the issue, the self proclaimed "manager" James was rude beyond belief and cussed me out while calling me a liar !!! The younger me would have snatched him across the counter, but thankfully times have changed and instead I'm writing this review to warn of the bad service at this location. Plus to top it off, when I complained to Wendy's corporate office, they never reached out to me ! Dave is rolling in his grave if he knows what's going on at the Broadway location.. And if you look at the receipt, yes this is from a incident a couple of months ago, I've just been to busy to write a negative review.
Can’t say I’ve had a drive through experience quite like this lol. We pulled up, were told we would be helped in a moment, and then we got to listen to another worker that had her mic on mistakenly talk to her coworkers for like five minutes (I’m not pressed, my dad and I were chuckling the whole time). So the first dude got back to us, we ordered (no chocolate frosties sad face). So we get to the window, no one is really talking to us, the girl we heard from before was at the window, mumbled something that neither me nor my dad could make out, then she gave us our frosties…we hadn’t paid yet lol. I believe a lead walked over and helped her out with the order. Then we got the receipt and it’s a “test receipt”?? What is going on at this location?? We got pulled forward, received our fries which were low to say the least. Not the worst experience, but strange for sure
The lady was very nice and my order came very quickly. The fries were hot and fresh but my burger was ice cold . There aren't very many tables in there for seating. And since it's on Broadway there are homeless people everywhere.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 12:00 AM |
|---|---|
| Tuesday | 06:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 12:00 AM |
| Friday | 06:30 AM - 12:00 AM |
| Saturday | 08:00 AM - 12:00 AM |
| Sunday | 08:00 AM - 12:00 AM |
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