Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Pets
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Dogs allowed outside
Best WLM Reviews
GO AHEAD AND GO SOMEWHERE ELSE. This Wendy’s has WAY TOO MANY PROBLEMS. There’s no point in mobile ordering if somebody can come in take it for free and no solution will be offered to you. Lobby being locked way too early at random times like @ 2pm. Inconsistency of quality of food. Has a shortage problem compared to other Wendy’s. Hostile staff not wanting to deal with problems that they created. The lack of cleanliness is concerning. The incompetency is to insane level. PLACES LIKE THIS IS WHERE I FAVOR AUTOMATION COMING IN AND FIX THE PROBLEM. Flippy the Robot needs to be hired in my opinion. Corporate really needs to step in and deal with internal hiring of incompetent staff. One of the worse Wendy’s in Fort Worth hands down with no competition.
The food here was awful. My spicy chicken sandwich had expired-tasting mayo, the fries were drenched in grease, and the sweet tea tasted like dishwater with barely any ice. I couldn’t even finish the meal and had to eat elsewhere. Do yourself a favor—avoid this Wendy’s and try another location.
These people need training! We came through the drive thru and asked for 2 items they said they were out of chicken and it would be a 20m wait we said that was fine, so then she preceded to ask if we wanted a different item. I was skeptical based on the reviews anyway but wanted to give them a chance. Yeah I’m good I’ll go somewhere else from now on.
Stopped by on Friday 10/18/24 at 7:42pm. At the Drive Thru speaker they said "We're not taking orders at this time." For a restaurant that is supposed to be open until 1:00 a.m. how are you not taking food orders more then 5 hours before you are scheduled to close?
I've tried this location several times in the morning (scheduled to open at 6am) and the parking lot is empty and the restaurant is closed.
If you don't have the staff to run it or don't know how to properly order food to keep a restaurant open then do us all a favor and close this location permanently.
These are perhaps the most incompetent group of staff I’ve ever encountered in my life. I went through the drive-thru on 11/21 at about 12:50pm and ordered a half unsweetened tea and half lemonade which I repeated TWICE. When I received my drink, it was SWEET tea and no lemonade. The excuse of the drive-thru worker was that she couldn’t hear me despite her asking me twice and me repeating it twice. To further insult me, they wanted to charge to remake the drink that was THEIR error. I walked out and left the drink on the counter. You shouldn’t be working fast food if you can’t comprehend a simple drink order and it’s piss poor management to want to charge me for something that was made erroneously to begin with. I hope they shut this location down.
They are losing the owner money. lol. They need customer service training. I have been giving this location chances…
HUH. What? We ain’t got dat.
The employees taking orders. Smh. I came one day, they didn’t have any “fried food”. Huh?
This location is hit or miss. Mostly miss.
The employees here are a joke. Have to wait at the speaker every time I come here. Wait times seem to be getting better but the people who work the window are extremely rude. Tonight we ordered and after waiting a gentleman basically tossed our food out the window and slammed it shut.
I hadn't gone to this location in over a year due to their horrible customer service. It's the closest one to my house but by far, the worst Wendy's in fort worth. I decided to try it again, see if they fixed their issues.. Definitely not. Rude employees just like before and the food was cold, Definitely not fresh at all.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:00 AM - 01:00 AM |
|---|---|
| Tuesday | 06:00 AM - 01:00 AM |
| Wednesday | 06:00 AM - 01:00 AM |
| Thursday | 06:00 AM - 01:00 AM |
| Friday | 06:00 AM - 01:00 AM |
| Saturday | 06:00 AM - 01:00 AM |
| Sunday | 07:30 AM - 01:00 AM |
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