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Wendy's

+1 757-466-9370
725 Newtown Rd, Norfolk, VA 23502 United States of America
Open Today: 06:30 AM - 12:00 AM

Amenities

Service options
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Popular for
  • Breakfast
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
Offerings
  • Coffee
  • Late-night food
  • Quick bite
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Counter service
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Family-friendly
  • Groups
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Parking

Best WLM Reviews

They seemed to have lost my mobile order & had to go back and find it. They were nice and tried to hurry as best they could, but ended up missing the frosties I'd used coupons from the boo-book to get and we were in too much of a hurry at that point to go back. Otherwise our order was correct, and it was delicious.
Went in at a reasonable time, around 1:30. Staff was uncoordinated and left after waiting over half an hour for two meals. Customers after me got their orders in a fairly timely manner. The frustration was compounded with constant assurance from the cashier that my order was “being worked on” and “up next”; really enjoyed hearing that after 30 minutes. I left without any food and will be reaching out after I’ve calmed down to ask for either a partial or full refund. Avoid this location as best you can.
Girl at drive threw was yelling at me over not having what i ordered and paid for. She refused to give me a refund on what i ordered and started waving her hands around. Even the guy behind me in drive threw says they always rude and has to check the food. 30min wait on 2 iteams 1 which i never get.
If I could give 0 stars I would. Poor customer service. More than 3 cars on drive thru was not served we were all ignored. All doors are locked at 6pm. Employees in the lobby walking around or just sitting around.
The most laziest people I’ve ever seen! Made me wait in line told me that they would take my order and then turned around and said they weren’t accepting any more orders unless it was a mobile order! This store should be shut down!!!!
I showed up at the drive thru around 9pm. I was asked if I wanted to buy a book as a fundraiser. I said yeas and started with my order. I was then told to come back in 15 minutes because they were starting a shift change. This is the 2nd time at this location they told me to come back because of a shift change. Unless they are open 24 hours a day, why would a shift change be needed st 9pm.
I’ve DoorDash at this wendys plenty of times ..BUT TODAY is the last .. Definitely need to step it up , I don’t receive anything I pay for. And Just because it’s an online order doesn’t mean the person just wants anything ! No sauce no nothing .. At that THIS ! My burger is straight pink .. absolutely disgusting ???????? I thought my Wendy’s was the worse .. You guys definitely showed me wrong today
To the girl that took drive through orders tonight Tyshyana Listen to your costumers. I have a food allergy to ranch and you picked on me after i said bbq sauce. Smh you stated out your mouth with a witness who heard you say now you don’t want ranch and still have it. When i told you I’ve never said that. You were being unprofessional giving me the wrong thing on purpose next time it’s legal actions ima take. Not only that people were already walking out of the store complaining about this shift. Get it together especially your unprofessional attitude girly. Thanks ????

Quick Facts About Wendy's



Today

Opening Hours

Monday 06:30 AM - 12:00 AM
Tuesday 06:30 AM - 12:00 AM
Wednesday 06:30 AM - 12:00 AM
Thursday 06:30 AM - 12:00 AM
Friday 06:30 AM - 01:00 AM
Saturday 06:30 AM - 01:00 AM
Sunday 06:30 AM - 12:00 AM

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