Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
Best WLM Reviews
Horrible service ! I ordered in the morning Francisco and I got one honey buddy chicken combo and French toast sticks and I asked if they have 4pc and a 6pc? All he kept doing was charging for both multiple times and I kept telling I’m asking him and he just kept charging and then someone helped him and then I get home with our food and the no chicken my sandwich that I got. I paid $9 and all I got was a drink and season potatoes I have called this location literally 10 times and all it says is this wireless customer is unavailable.
Don’t get here and waste your time !
The store has a large sign advertising $1 soft drinks of any size. I ordered a drink, was charged $3 and change. I asked about the window ad, the worker argued with me and wouldn’t honor the price. I took a photo and came BACK through the drive thru, and he was STILL rude. I got a refund but come on y’all, that was so uncomfortable.
We placed our order, and my brother noticed that one of the employees touched her mouth with the hand that she was handling our food. He asked her to out gloves on.
As we received our order and I began to walk out, I noticed the employees talking and acting out what happened.
They were laughing, and that's when I asked them what was funny. First of all, they should wait until the customers are gone before saying anything of a situation. This was a health regulation.
Once we left, the food was cold, and we didn't eat it.
The place was not clean. We did report the situation to Wendy's.
It's good food, but statistically you're never gonna get what you order unless it's ridiculously simple. My order at the drive-through got screwed up 3 times in a row (the third time was because the manager running it WASNT FLUENT IN ENGLISH), and I'm never going back.
Avoid at all costs. There's plenty of other fast food in the area.
We just got our order from doordash from the Wendy's in Hutto, Tx and half our order (that we paid for) didn't come. Then I tried calling them several times and the phone just rang and rang and rang. The service that these fast food restaurants provide these days suck and it's unacceptable. They raise the cost of their food while the customer service and paying attention to the orders have fallen. It's not really that difficult to fill a food order especially when you have a screen above your head to tell you what someone ordered, what they want taken off, what they want added, or what they ordered extra of. All it takes is for the employees to keep a eye on the screen like you are supposed to be doing. And another thing these managers need to be making sure their employees are double checking customers orders before handing it to the customer.. sorry Rant over for now
1.Pulled up to drive thru. Worker told me to give him one minute. I waited 5 minutes, I proceeded to talk and he said give him one more minute I waited another 5 minutes. There was no one in line or in the store.
2. I had to repeat my order 5 times because worker kept putting whatever he wanted on my order.
3. I ordered a Dave’s Double and 2 Jr Cheeseburgers. The Daves double ($6) is the exact size as the jr cheeseburger ($2). Same small bun, super small patties.
4. It took them 15 minutes to make these 3 small burgers. I was there for a grand total of 25 minutes for 3 very small burgers.
Last time I will ever go to this Wendy’s. Avoid at all costs.
I remember why I always steered away from Wendy’s now. This was by far the worst experience I’ve ever had at a fast food restaurant. You would have been better off going to Popeyes next door dealing with how I’ve encounter problems with them as well but no where near as bad as the situation I’ve encounter at Wendy’s. I don’t know who or what kind of people management hires there but they all need to go. The lady taking my food order took about 7 minutes because she kept stalling like she didn’t know what she was doing. I think this is due to the whole crew being high given how me and my husband were asked by a guy upfront who handed us our food if we had some marijuana to sell to them!! They didn’t have frostys, they didn’t have barbecue sauce, and I asked for a sweet tea and they gave me unsweetened tea with a lid that wasn’t even put on right which caused my husband to spill it on himself when received. Due to them not having frosties for the meal that included one they asked what replacement drink I wanted. You would think they would give you a regular sized drink in replacement for the frosty but they gave us a small kids sized drink that the frosty was originally was going to go in??? Mind you this was a full sized adult meal and I received a small sized lemonade that would of took me 3 sips to finish. When my husband questioned it to the man upfront who handed us our order he was quite rude about it. Then again he was probably upset without his marijuana for the night he was so desperately feening for.
The trash that works there is the WORST! Rude, 6 of them standing around while you have to wait forever for basic food. Then get attitude when you ask for a straws. Heading your drink that’s clearly leaking and they didn’t care. This is the 2nd time we tried coming here and we won’t be back. Started as soon we pulled in to put in my order! Don’t waste your time or money! What a joke! If you don’t like your job, leave.
Quick Facts About Wendy's
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