Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Well I guess it's the last time I ever go to this Wendy's!!
Got a cold extremely sloppy Dave single, the Nuggets were old l, cold and chewy,
French fries soggy and cold.
My diet coke tasted Swampy.
Ended up throwing everything out.
Customer service is also subpar!
Another situation where they need to close down, rehire all new employees, properly train employees and also a deep clean.
Tried this Wendy’s out tonight (11/2) at 11:01pm and did a mobile order.
Everything was fine and the food felt hot which was good thing. Until I pulled to the parking lot to check the food out and there were sauces missing and toppings on the food that I paid an additional charge for, also missing. Noticed another car in front of me also had to pull in the drive through again as the workers forget their frostys.
When it was my turn to get to the window, there was a white male maybe the manager? Standing at the window. I told him the issue and asked if they could just toss it on top but they declined so I settled for the topping on the side which didn’t even amount to the extra I paid for. Missing sauce was Buffalo so I also asked for that and was told “ it’s company policy to charge 30c for extra sauces “. Even though I paid for these in the app already and was just asking to receive what I already didn’t get the first time. Worked closed the window half way then proceeded to go to the corner with a black older female (regular floor employee) and she proceeded to say “ what mobile order “ behind the closed window and bad mouthing for me to hear WHILE getting mad at the fact that I’m asking for what I paid for. This would’ve never happened if they would’ve got the order correct in the first place. Customer service is hard sometimes, I get it, but that was terrible customer service and could’ve been such an easy fix. I wouldn’t have a problem if the manager could actually manage and this wasn’t the first time this happened either which is disappointing and the only reason I went around the drive through again to get it fixed. The food was also hard like it’s been sitting out for a while when I got home on top of that. What a waste of $17.
Incredibly rude when we arrived after placing a mobile order. To quote
the mean woman working drive thru, (at 2pm on 11/15/24) "That's a big ass order for drive thru.....Jesus Christ!!" didn't make us feel like spending our money there ever again. Why are people working in the customer service industry when they clearly don't want to serve customers?
The compressor is broke on the soda stream machine, the employees fill your cup with ice, and essentially, you're drinking warm-ish soft drinks. A regular customer told me it's been like that for a while. I had a previous experience that was negative with slow service. The employee was high at the drive-through and told I told myself I wouldn't be back, but I unfortunately forgot. Shame on owner being a cheap skate, no one likes warm soda with their meal!
Very rude staff working the drive thru service and they were in a very big hurry for us to order our food and one of my family didn't even get chance to order her food. You really need to get some nicer staff. We will never come here again
I was thinking is this the right Wendy’s for me 29.99 for two combos was it worth the risk hearing people giggle in the back ground and I want to say yes food came out fresh the window staff were accommodating and fast service I bit into my sandwiche and I felt like a kid again I mean teenager eating the secrete dirty heart stopping baconator please don’t get me started the lemonade strawberry was so fresh I almost started a flava flav video featuring Meagan the stallion!! On poinnnmtttt???????????????????????????? really pleasantly surprised at the people at the window especially that one person should have ask there name anyways peace out great service
They must have been slammed this weekend. I tried to order a small Frosty on the $1 special. They were out of chocolate and just had the berry one, so I tried that. Got to the window and paid, then asked for a napkin because they didn't provide one with the Frosty. They were out of napkins, too. The young lady at the drive-through was apologetic but not frazzled. She still had a smile, too. Way to handle it!
Horrible experience! We ordered a group order of all chicken sandwiches and they all ended up being all hamburgers and it was ordered ahead of time and took forever to be finished. Manager sat at the store for 40 mins after we ordered ahead. They prioritize new in store orders over all other orders and the manager lady was incredibly rude about it all. Called the store and was hung up on twice!! Finally called them to reorder and when I get there the lady and the dude at the window were all rude to me also! I shouldn't have had to go back to get the right order as we PAID for it and they have the audacity to say "well we don't make mistakes like that." Well here is a picture showing that you do. They said they shouldn't swap it for the right order unless we brought the burgers back, but they should have it on camera that they gave us the wrong food AND a recent review on Yelp from someone else says that he watched them resell the fries he brought in for the same reason and that is a MAJOR food and safety violation! Just nasty! We all work in customer service so we know what crazy customers can be like but this was just negligent and disrespectful. Spent over $70 between all of us and it was not worth a single penny. GO LITERALLY ANYWHERE ELSE!
Quick Facts About Wendy's
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