Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Pets
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Dogs allowed outside
Best WLM Reviews
We ordered through Uber. When our driver arrived at the store he was informed there was NO frosty available. Then they were NOT going to refund the cost of the frosty. When our driver arrived at our house (which he did very quickly) our food was cold, our burgers were wrong and my husband didn’t have any condiments for his baked potato. We haven’t had Wendy for months to allow the time to train up their crew. Evidently good food and service is not a priority. This was the day BEFORE Thanksgiving and they said they closed at 8pm. We won’t be trying Wendy’s again. They were great years ago. Now they just suck.
First visit to this location since the remodel 11/08/23 ☆☆
The girl that took my order (Jenna), through the drive thru was very nice and upbeat. That's the positive. Now the negatives. First, the girl who gave me my order (Vanessa) wasn't very nice. She took my card and ran the card, handed it back, handed me my drink, closed the window. A few minutes later she handed me my bag of food (I got the #8 with the new nacho burger, fries and drink. More on that in a minute) and closed the window. Not a thank you or have a nice day, nothing. I try to get her attention as she didn't give me my receipt or my ketchup. She opened the window, with an annoyed look on her face. Then she proceeded to take my receipt out of the trash, and give me 3 packs of ketchup and closed the window again. The burger had good flavor but looked NOTHING like what is advertised. It's not worth the price AT ALL! My fries were soggy and half full, and my tea had maybe 15 ice cubes when I asked for extra ice. $11.60 yeah no, I won't be doing that again.
Pretty sure several employees are not in their sound mind spacing out and ignoring customers walking in took 10 minutes to order with no one in front of us
lady at the window wasn’t in her right mind when she handed us our food and stared at us when we were making sure we had the right order. she didn’t say anything and was rude when she asked us if there was anything else. we also weren’t asked if we wanted a receipt. the entire line was just slow.
The person they had bringing the food out had his pants hanging down off of the back of his backside, showing his red whatever's or her. I don't know which it was cars in the park. Ing lot by the employee's Parkside ways very ghetto. If I may use the word this is extremely disturbing. Not a good atmosphere or place to be in with your family to go and have a good meal.
Didn't give the extra sour creams, butter, cream cheese icing, cheese or onions I paid for. Couldn't even be bothered to send the drink with ice. Sent a plain potato with an assload of chives. It's like this every time too. People pay too much for this crap to not get what they paid for
Everything was good. Your prices are a little too high. Getting close to 5 Guys price point...Staff is friendly. But your men's bathroom is NASTY!
I went through the drive through with my free Jr frosty key tag and told the kid when I was ordering but I saw that he added it for cost on the screen. When arriving at the window I told him I had the free frosty key tag but I saw that I was charged and he said "no you weren't". I said okay and handed him my card. After getting my food he handed me my card without the receipt which was odd and closed the window. I always get my receipt back at every place at least in the bag if not handed to me. I had to wave him down and ask for the receipt and sure enough the frosty was charged on there. Terrible attitude and customer service. How can you lie to a customer's face and then try to hide it? I have never been angrier in my life but didn't have time to go back in there and talk to anyone. How hard would it have been to press a button and take the charge off of the order? Instead he lied and took my card and ran it knowingly. I was more mad about the kid's integrity than the $2 charge. I've had forgotten items ordering food before but this was blatantly scamming a customer and is unacceptable. He gets away with one and he'll get away with more. This occurred 6/3/2024 at 6:30pm.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 12:00 AM |
|---|---|
| Tuesday | 06:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 12:00 AM |
| Friday | 06:30 AM - 12:00 AM |
| Saturday | 06:30 AM - 12:00 AM |
| Sunday | 06:30 AM - 12:00 AM |
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