Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
The burger that I ordered was barely room temperature, so I asked for a replacement, which they did, to their credit. But the replacement wasn't much warmer despite just being made. I didn't want to bother trying to make that right. Fries were great.
Worse fast good experience ever! My son's were hungry while we were running errands through Lansing so we decided to order online so we could keep moving. Arrived at the restaurant and the dining room was closed so we had to wait in the drive through anyway since I already paid. Get to the window and have to go back and forth with the employee who insisted I didn't place an order. Eventually they found it sitting on the counter, which I don't understand since they were closed inside. Got the order from the window and something told me to check the bag before getting back on the road. Good thing because only half the order was there. Went back to the window and they had to make the second part of the order twice because they did not follow the instructions we entered online. After all that we finally get back on the road only for my son to find a long hair in his burger. I noticed no one was wearing a hair restraint or gloves and should have left at that point even though it was paid for. At any rate, this isn't an issue we've had at Wendy's before so we won't swear off them all together, but I know we will never return to this location.
Ordered from the parking lot on the app, hoping it would give them proper time to make it (because the time before they were rude and it took forever to get my food), but when I pulled up 10 minutes later with no one but me in the drive through they gave me my drinks and made me wait another 10 minutes and then all of the food was very cold (not just a little) and even the dogs cheeseburgers were cold so he wouldn’t eat the bun! I threw most of it away in total disappointment. Beware, at least while under current management!!
Went through the drive through, ordered and had a few questions about their frosty's available. The worker was super chill and did everything with the absolute best attitude possible. Food came out precisely how we ordered it in quite the timely manner. Was very pleased.
Last few times I've tried to eat here they would not allow people into the dining area. They said it was due to a shortage of staff. I tried to call to see if I could go in to eat today. Each time the phone would ring a few times and then hang up.
It is a real shame, Wendy's WAS my favorite fast food place.
Got 2 large bowls of chili, a spicy chicken sandwich and 2 frosties last night. The chili was SUPER watery, had no beans and barely any meat. It looked as if they added water to the remaining chili to stretch it. I've never had this experience at any Wendy's in my life before. The spicy chicken sandwich is thin, flat and dry. It is nothing like it used to be. It's basically a spicy McChicken now except more costly. I went to Mason's Wendy's today and the chili was good but had the same experience with the spicy chicken sandwich. Everything is getting smaller, the meat quality is decreasing and the prices are going up. Just make your own chili and get you a bag of Tysons spicy chicken patties at this point????????♀️
They take the longest out of any fast food place around here for drive-thru. That's why this place doesn't get as much business anymore. Nobody wants to wait a half an hour for their food
Consistently the worse location EVER. This time EVERYTHING was old like it sat out ALL day. Bread was hard as a brick. I do not recommend going to this location. I don't even know why it's still open.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 12:00 AM |
|---|---|
| Tuesday | 06:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 12:00 AM |
| Friday | 06:30 AM - 12:00 AM |
| Saturday | 06:30 AM - 12:00 AM |
| Sunday | 06:30 AM - 12:00 AM |
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