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Wendy's

+1 254-781-5686
2740 U.S. Hwy 190, Copperas Cove, TX 76522 United States of America
Open Today: 08:00 AM - 12:00 AM

Amenities

Service options
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Popular for
  • Breakfast
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
Offerings
  • Coffee
  • Late-night food
  • Quick bite
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Counter service
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Family-friendly
  • Groups
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Parking

Best WLM Reviews

I am from out of town and went through the drive thru today. I ordered a kids meal which was right however they got my drinks wrong and the lady at the drive through acted like it was a big inconvenience for her to change my drink. I also ordered two large single meals and two Cinnabon bites. I drove off and we noticed there were no fries. So I went in to get my fries and the lady asked the manager if she wanted to believe me and give them to me, The lady in drive said I didn’t get fries that I ordered three chicken sandwiches. I told her no, and then told her my whole order back. Mind you I paid $36.91 for this order and they did not even give me a receipt. I will never return to this place again. You don’t treat customers like this and the lady in drive should not even be working there the way she was talking to the customer.
What is going on at this Wendy's?
This is the third time in the last 3 months we've had soggy nasty fries. Today, we placed a mobile order and my husband's second burger was missing. Like yes we should have checked the bag but also it should have been in the bag. Not to mention I went there about a month ago and this itchy short MANAGER of all employees was mad disrespectful. She charged me for an additional large sprite and was annoyed when I was confused about getting the extra drink. She then argued with me and told me that I ordered it. I took it anyways because it wasn't worth the flight. I pulled off and checked my food and I was missing a large fry. It was clean at that point that they misheard me when I ordered a large fry they heard large sprite, an issue that could have been resolved if they would have read back the order. When I went back through the drive through this last didn't even have the decency to apologize for the mistake it the disrespectful attitude she was passing out that night, she sent someone else to handle it. Someone from corporate needs to come handle this.
P.s. nuggys were could and soggy tonight too. This is some BS. What a waste of $31.26 we (myself, my husband, and my daughter) we're exhausted and hungry and just wanted an "adorable" fast meal......????
It's sad to know usually any time my family and I go to Wendy's we never have any issues. We went today to grab us a quick bite to eat for our kids just to have the employess act rude towards us not one person smiled or greeted us if anything they thought it was the nice thing to do is slam the drive through door and turn their back on us as if we bothered them while they are on the clock. If your employees don't know how to treat customers right why are they even working there. Very disappointing.
Horrible service exceeded only by an absolutely nasty chicken sandwich. Chicken over cooked and uneatable. Definitely will not return.
You cannever get what you order They're always out of everything especially frosties makes no since worst Wendy's ever.
This location served us cold fries, did not add lettuce and remove pickles from one burger, nor did they remove the bacon and tomatoes from my salad. They also put a ridiculously small amount of lettuce on the two chicken wraps (literally 3-4 squares of lettuce - no spring mix at all) and, most concerning of all, gave me a salad that was slimy, browning and had avacado that was starting to brown as well. To top it off we paid almost $30 for that and waited 20 minutes with only one car ahead of us. Looking past the ingredients not being removed or added, for that price and time my family should have at least gotten fresh fries, not cold, floppy ones and I should have been able to enjoy a NOT soggy, brown salad. Disgusting.
I used to enjoy coming here, but not anymore. The customer service is terrible. I had placed a mobile order to pick up inside. I waited in the lobby area. The front cashier had put food on the counter and yelled "Isaiah." Five minutes later, she asked me if I had placed an order, and I stated yes and told her my name. She pointed at the order "Isaiah" and stated that it was mine. I told her I thought it was Isaiah because that is what she yelled out. She stated that she was calling a coworker's name. As I was picking up the order, she started laughing at me as if I was supposed to know that was my order when she did not shout my name. No apology for the misunderstanding, but a loud and obnoxious laugh to my face. I will not return to this location.
This is the saddest excuse of a burger. My husband got Wendy's all burgers looked like this! Why even charge for food that was already chewed up and spit out. This is disguising and terrible quality of food and service.

Quick Facts About Wendy's



Today

Opening Hours

Monday 06:30 AM - 12:00 AM
Tuesday 06:30 AM - 12:00 AM
Wednesday 06:30 AM - 12:00 AM
Thursday 06:30 AM - 12:00 AM
Friday 06:30 AM - 12:00 AM
Saturday 06:30 AM - 12:00 AM
Sunday 08:00 AM - 12:00 AM

How to go there

Location