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Wendy's

+1 407-537-2414
16007 New Independence Pkwy, Winter Garden, FL 34787 United States of America
Open Today: 06:00 AM - 02:00 AM

Amenities

Service options
  • Outdoor seating
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Popular for
  • Breakfast
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
Offerings
  • Coffee
  • Late-night food
  • Quick bite
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Family-friendly
  • Groups
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Parking

Best WLM Reviews

BUYER BEWARE
Went the other day for lunch and only got a single combo. Price came to about $10.64 (after tax) at the speaker. When I came up to the window I was then told my total was $11.14. Thankfully I stopped handing my card and told them that’s not the total I was given at the speaker. The lady looked behind her at who I assume was the manager of the store as if to ask him what to say. He didn’t say anything and she turned around to tell me that there must have been a mistake. She tapped on her screen as the manager walked off before I could ask to talk with him as he didn’t seem to care about my problem. She tells me it’s corrected and giving the benefit of a doubt I pay, but when I asked for a receipt she told me they didn’t have receipt paper. Now present day and I check my bank statement and of course I was charged the wrong amount. I used their website the math out the price and of course they changed 50 cents more AFTER tax.
Even if it’s half a dollar, DON’T trust that this Wendy’s won’t commit fraud.
Stopped in for a quick bite. Attempted to order at the counter and none of the 8 employees would make eye contact or approach the register. We ordered from the kiosk. They had one uber order in the queue ahead of us. Ten minutes later, I approached the counter where 6 employees were in a circle gossiping and 2 other were actually working. The woman who finally “helped” me seemed annoyed. She asked me which order I was waiting on (still only 2 in the store). She instructed one of the other employees to finally drop our fries. 4 minutes later I finally got our order. To their credit, it was at least correct.
First time at this location and was very impressed by the quality, cleanliness and superior service. This Wendy location will not disappoint you. I enjoyed the visit with my daughter after a basketball game she played in the area. Keep up the great work.
This location had gone down hill at night, from payment to leaving, not one word was said by the person who was at the drive through window. Fries were hot, sandwich was OK, but there was something that tasted bad on one side of the sandwich.
05/21 3:39pm
I would like to suggest the operator/owner of this location to please invest time in coaching their Managers. The person who took my order made a mistake and I noticed in the second window and I asked the girl at the window if she could fix it and she said yes and was actually very polite. It looks like she needed assistance from the manager, the manager had an attitude the entire time and the way she spoke to me was very rude. It makes me question how the employees are treated by her. Please provide her with customer service 101, because she needs to go back to basics.
Update 11/12/2021
No one was available to take orders in the lobby tonight. I counted at least 4 people behind the counter. If you are "short staff" at least make sure that your kiosks are working properly.
This place might be relatively "new" but it's honestly a $hit $how. It is LITERALLY always filthy. The place today (4/24) was EXTRA filthy with caked on God knows what on the tables and garbage all over the place. There wasn't even napkins out this time, we literally had to reach by the front and get it ourselves. Service is ok but honestly .. do the drive thru. Do not dine in. I know this is the last time I'll actually come in.
15 MIN UPDATE: the manager and the employees didn't seen to care that 3 different people came in with complaints. They all seemed pretty content too. ????
Look they are not busy and two people chewing gum like pigs close your mouth you are working.
No paper towels in the toilet area.
Dumb air dryers yuck spread more germs. Slow staff
The food I picked up was a wrap I got it fast yeah speedy service. It literally just falling apart the tortilla is 100% in pieces and jammed with lettuce. I have learned my lesson. Never again

Quick Facts About Wendy's



Today

Opening Hours

Monday 06:00 AM - 02:00 AM
Tuesday 06:00 AM - 02:00 AM
Wednesday 06:00 AM - 02:00 AM
Thursday 06:00 AM - 02:00 AM
Friday 06:00 AM - 02:00 AM
Saturday 06:00 AM - 02:00 AM
Sunday 06:00 AM - 02:00 AM

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