Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
Best WLM Reviews
The service is terrible and slow. They don’t really interact with customers And take their sweet time. They also don’t communicate at all. There was one person in the drive-through, one person waiting and myself and I waited 20 minutes for one item and one drink.
Wow, I'm genuinely impressed. If you blindfolded me and put that chicken sandwich and a compressed brick of sawdust from the fridge on a bun in front of me, I genuinely would not be able to tell the difference. It was so dry that I couldn't finish chewing without some water and crumbly that I was concerned it was freezer burned or not thoroughly cooked. Fries were good, but not good enough to drag it back from 1 stars.
This is my second 1 star review of this Wendy’s in the almost 3 years I’ve lived in fort Myers. The service is so so bad. Ordered food in drive through, then when I pulled up to the window to pay, I apologized to the girl and asked her if they still had frosties available for the night (almost 9pm, Labor Day) and I told her I’d like to add one to my order. She audibly sighed and ROLLED HER EYES AT ME. Who even does that? Talk about completely rude and disrespectful. I just got out of a 12 hour shift at the hospital and I do not need that sort of attitude and unprofessionalism. I decided to be the bigger person and let it go, but that is SO unacceptable. This place needs better management. I will be avoiding this Wendy’s at all costs.
Came to this place at 10pm , ladie in the drive-thru super rude the way she was taking my order, speaking in between her teeth so couldn’t understand , another lady repeated what she had said since she “” couldn’t repeat herself , was not done ordering and she rush to tell m to move to the window- WHY HAVE PEOPLE WORK NIGHT SHIFT WITH UGLY UTTITUDE. Should not work instead and stay home
I almost never go to these reviews spouting negativity, because we are all humans and make mistakes. I purchased a Biggie Bag with a Double Stack in it. Get back to work to eat, and realize that my sandwich DOESN'T EVEN HAVE MEAT!! Like come on! Then, when you try to call the store, no one answers. Go to the app (where I ordered) and can't get anyone on the Live Chat. More than disappointed.
When they first opened the food was great now they skimp and the service is horrible. I rarely go and get someone pleasant over the drive thru. I never in my entire life have been asked “is that it” so many times. When you take orders for a fast food place you should be much more inviting instead of rude. The quality of food is represented in the poor attitudes as well. Who wants baconator fries with three half pieces of bacon and some cheese thrown on a very small amount of fries. I go to other wendys around fort myers and I’m never treated so poorly. Do better. Customer service is key.
I’m not going to make this a long rant because no one wants to listen to that, but this franchisee is a joke.
Placed an online order, they were out of stock of items, received no food and was still charged.
After hours on hold with corporate and then multiple promises of follow up I was forced to drive more than an hour to multiple locations in person to get the promised refund for the food I didn’t receive. They sure didn’t have any trouble charging my card remotely but couldn’t possibly issue a refund remotely and even worse sent me to two locations.
Do better
All of the other reviews are correct. Waited in line for over a half hour only to get a poorly made burger. This is a “Dave’s single” with no pickle. Where the ketchup and tomato went, I have no idea. And that’s their idea of lettuce? Wow.
Quick Facts About Wendy's
Today
Opening Hours
| Sunday | 06:30 AM - 12:00 AM |
|---|---|
| Monday | 06:30 AM - 12:00 AM |
| Tuesday | 06:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 12:00 AM |
| Friday | 06:30 AM - 12:00 AM |
| Saturday | 06:30 AM - 12:00 AM |
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