Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Parking
Best WLM Reviews
Go here for hair!
The gentleman that took my order was very nice, and my food came out very quickly despite the restaurant being a bit busy. Unfortunately, there was a long strand of hair stuck between the two patties of my burger.
Google and their app indicate the lobby is open. The app allowed me to place an order for carry out but their lobby was locked. Because I placed it for ASAP, I’m not able to cancel and receive a refund. They have gone downhill quick at this location.
They are always very friendly! Love the Jr Bacon cheeseburger and we can not forget their delicious chocolate Frosty!! This time of year the Chili is always tasty. For being fast food they have a wide variety to choose from!! Wendy's is one of my favorites!! Thank you Wendy's!!
So my husband and I at 11:25pm were turned away. We were told not because they ran out of food, but because they had ALREADY turned off and cleaned the grills and fryers, everything. Which would mean they were done before 11.....
Supposedly, the boss said they had to be done at the time they were supposed to. Um.... the restaurant closes at midnight.... This is horrible customer service.
I'll comment with some context, explaining the 3-star review. It was about 12:45 p.m. on a Saturday, so it was quite busy. That being expected, I knew there would be a wait to get to the cashier. I live about 75 miles from Duluth, so going to Wendy's is an infrequent treat. My go-to order is a Dave's Double. The reason for the 3-star review is that after waiting in line for 15 - 20 minutes, there was a notice on the counter that said that due to supply shortages, all burgers were limited to singles. I settled for a Dave's Single, but I may have chosen to skip the wait if that notice had been posted on the entry door. I'll certainly go back to Wendy's in the future, hoping that they've sorted out the burger shortage, but left this time a little disappointed. Busy as it was, the staff were pleasant, which was good.
Update: Came back. Had my Double. All good.
As of 2024 (really 2022), it's a slow-motion trainwreck.
It used to be a well-run operation with great staff, but it's really gone downhill. Customer service is terrible now. Classless staff that are happy to tell off customers, poor inventory control without reporting shortfalls to their app, locked dining room, sloppy food prep, etc.
Last month, I literally had the guy taking my order tell me he gets paid the same whether he does a terrible job or not.
Today, the lights were on (and the back door was open), but there was no staff to be seen and no-one on the drive-thru intercom.
I've put this off experience after experience but no longer. I will not be returning especially with Chic-Fil-A being a slightly healthier alternative. At this most recent visit I was in the drive through and the attendant welcomed me. After she did I heard her ask if I needed a minute. After a moment to look at the menu and decide I started to order and was greated with a rude "wait a minute" to which I promptly left and my husband walked in to order. This is after countless visits with extremely dirty bathrooms and every surface being sticky from the counter, pop Station, and most tables. They're never busy anymore but always act like they have a full lobby.
Despite the lack of toilet paper, paper towel, and soap in both men’s and women’s restrooms, you can excuse the bathrooms in absolute disarray— it’s a popular stop with a high number of people coming through frequently. What you can’t excuse is the horrendous staff. Upon walking to the counter and receiving the greeting of a flat, “What,” you immediately get the impression that you’re not wanted here. “Hello, how are you today?” I cheerfully ask the grumpy cashier, whose reply is an almost angry, “Fine.” Not discouraged by this sour clerk, I chirp, “That’s great! Me, too! Thanks for asking!” How amusing that her response was, “I didn’t ask—“ before catching herself, “What do you want?”
After each item I add to my order, the cashier proceeded to tell me the total and tried to push me along before completing the order. An irritated huff and eye roll accompanied each item added as well. How welcoming.
When receiving the food, the order was wrong (missing add-ons and not removing toppings) but it was decided that just eating it was easier than interacting with this unpleasant human again.
It’s such a shame because the food is delicious and tasted fresh. We will not be returning to this Wendy’s location again; it was made clear by the staff that it’s too much of a chore to serve customers and they don’t want you to return.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 12:00 AM |
|---|---|
| Tuesday | 06:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 12:00 AM |
| Friday | 06:30 AM - 12:00 AM |
| Saturday | 06:30 AM - 12:00 AM |
| Sunday | 07:00 AM - 12:00 AM |
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