Wendy's Info
Amenities
Service options
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Outdoor seating
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Ordered for pickup for my daughter, when she arrived they were refusing to give her the food even after providing the Manager with a picture of the order and my name as the pickup person. called and complained to corporate after this horrid experience. It took the Manager 30 minutes to release the food to her! Awful customer service!
This place is filthy. Only nice thing was the kiosk for dine in. they need to clean their tables , drink area , ESPECIALLY the rug and the screen on the drink machine. I asked for a piece of lettuce and they gave it to me and it was DIRTY. employees are just all sitting down doing absolutely nothing when you have all dirty tables. feel like i will get sick eating here.
Took my two kids to get the Spong bob special and when I went in, you HAVE TO, it's required to use a self service kiosk to make an order. I went through the process and went up to the counter to pay as I wanted to pay cash. They said they don't take cash inside. That I needed to redo my order and put it on a card. I missed a sign they made that says due to staffing issues credit card only. It's 2024 and the only staffing issue is you not wanting to pay a cashier. It's absolutely crazy not to be able to use cash and for them to no have a cashier!!! So it takes 5 minutes to use the computer to order something for three people. So it's about 15 minutes for me to do the order cuz my kids want everything special. And then another 10 minutes for them to prepare it so I'm there half an hour before you can get any food. Terrible experience, the manager on duty was not polite and actually a little rude.
My other went to grab something quick for us to bring over my place on Friday evening. When he came over, he said that the service there at that Wendy's location isn't the best. He could barely order or get any kind of help from anyone. Yes, it's just fast food, but don't work there if you're going to say things like," Dumb people from Lakewood Ranch." You do not like your job, then quit. Many people are in need of jobs who are willing to work in your position. How do you know my other was from Lakewood Ranch? When he lives in Sarasota. Or anyone could have gotten off from the interstate for something quick to eat road traveling. And he had shown me pictures of employees that were young kids on their phones in the kitchen area... Meanwhile, they are improperly touching others' food, so the hygiene must not be of good service there. When I worked for Publix, we never could be on our phones while serving in the Deli, and it's rude when giving customer service. I have yet to go to that location but now I know I might not even go after what my other had encountered while on that trip and the manager says, "then why do you come to this location, go to another one". Because it's on the way to my place, my other said in return. He paid almost $20.00 for two people after tax. I mean for fast that's not cheap anymore these days. Even my neighbors say they don't go to that location either. It's bad management and bad hiring for the right skilled workers to work there all around. Usually, I try to leave good reviews but get one bad in the bunch. My late husband was a chef as well, for as long as our marriage 20 years, you don't treat your customers that way. Customers are the ones who pay you to stay open for business.
If you don’t want to take orders till 1 am don’t be open till 1 am. To make a customer sit in the drive through until it’s after close just so you don’t have to make their order is ridiculous. 12:57am 05/29/2024 I arrived at 12:54.
Walked over 2 hours before they close walked in tried to order on the kiosk and was rushed at and told they’re closed and forgot to lock the door (which isn’t true cause I walked out and they still didn’t lock it behind me) door says close at 10 I’d understand if I came half an hour or even an hour before closing but 2 is ridiculous. Drove over anyways to give them another chance and the foods trash their attitude continued to be trash and the manager is just as useless as the rest of his staff so might as well just get rid of the whole building.
I arrived to pick up a 19 item DoorDash. Nobody answered the window. All the doors were locked. One employee was sitting outside, who claimed he did not work there and said “they told me they were closed “. I looked inside. There is an employee sleeping in one of the booths. As I canceled the order because I could not deliver the doordash, I saw another woman walk up as if she was just arriving to work? As I was leaving many people lined up in the drive thru. Not sure why this happened and hopefully there is a good explanation for it, but i felt bad for my customer on DoorDash. 6:30pm 12-10-22
We ordered two burgers and I couldn’t even eat mine as it was RAW on the inside. It’s been less than 30 minutes and I didn’t notice until i felt weird. No lie - my stomach hurts now.
Quick Facts About Wendy's
Today
Opening Hours
| Sunday | 06:30 AM - 12:00 AM |
|---|---|
| Monday | 06:30 AM - 01:00 AM |
| Tuesday | 06:30 AM - 01:00 AM |
| Wednesday | 06:30 AM - 01:00 AM |
| Thursday | 06:30 AM - 01:00 AM |
| Friday | 06:30 AM - 01:00 AM |
| Saturday | 06:30 AM - 01:00 AM |
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