Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
This store is the reason why I can’t bring myself to dine in or carry out from fast food establishments. There were flies on every surface. Floors, counters, walls, even the employees and customers! I only saw one person handling food with gloves on. The orders were being thrown on the front counter and taped shut without any mention of whose or what it was. I only went to get the Krabby patty meal and with it, I got a chocolate frosty with pineapple syrup. Diabolical.
Really Wendy's? This sad, disappointing mess, is my Krabby Patty?
Oh by the way, "fresh, never frozen" is clearly a lie. You think people don't know the taste difference between frozen beef and fresh beef?
To preface this review, the manager on duty was not available. This is why there isn’t a 5 star review for service.
However, Casey was my first interaction as he was my cashier. It is apparent Casey has had to deal with more issues than he should have to.
I ordered about $11 worth of food, and everyone waiting with me was highly disappointed with the wait time.
I noticed that no one on the line was wearing gloves. They were touching their faces and clothes and returning the same hand to food. I have some health concerns that I cannot risk this with.
I asked for a refund, and was told that the manager wasn’t there to complete it. However, David came to the counter and asked about my concerns. I explained them to him. He asked me if he could make it right by wearing gloves and giving me free food. I informed him the clean food was enough, I am not one to complain in order to receive free goods and services.
In a matter of minutes, David had everyone wash their hands and put on gloves (as TN laws dictate). He took his time with my food and I could tell he cared about me and my satisfaction.
I took home the best Wendy’s meal I’ve had in years. It was amazing.
I don’t know much about the manager, but Dave certainly deserves a higher position, and Casey should be better supported.
Thank you both for a great meal. I’ll be back when you two are working.
Our cashier Casey was so polite, professional, courteous, and kind. He went above and beyond to make sure we were satisfied with our meal, and we appreciate that. During down time he stayed busy wiping tables and signs. He made our experience much better.
This were the worst restaurant I've attempted to eat. After a few hours of driving to the area, we decided to stop for food.. mistake. We were the 2nd in line, it took 15 mins. The fries were cold and rubbery, chicken sandwich was cooked some time ago, brittle and cold, the ketchup was empty, when asked I was only given 2 packs...the dining were full of flies and landing on our food. I will never go again
Man OH MAN. what a trip... First off the order was wrong and my burger was completely missing out of the combo but the tea was straight out of a horror story. I called the wrong Wendy's at first because google is weird about this location [They never picked up anyway.] Got ahold of a manager who was professional and extended a full order redo for the horrible experience , I go the next day these people not only don't know anything the GM : Isabella was the most RUDE, Entitled, horrible customer service skills, she acted like she did not want to redo the order as stating her excuse "It's not in the Budget" uhhh y'all are franchise... if a health inspector had got ahold of that. it would 100 percent be an infraction. Just get a New GM that would fix most of the issues at this location. If you wouldn't eat it yourself don't make it for the customer. Junior Wats was a fantastic GM here who took pride in cleanliness sad to see this location go to hell.
Did not feel very welcomed when I ordered my food. It was rush, rush. I didn't ask the questions I wanted to..I didn't get my drink cup until after I got my food and sat down. Food was cold (as well was my frosty hahah!). I was very disappointed at this visit. I usually have a great meal at any Wendy's I've been too, but this one. Sorry.
I would give this Wendy's an over all 3 stars. I am a local customer and mostly go through the drive through. Although acasionaly I need to go inside.There are some improvements that need to be addressed. On the inside, employees tend to ignore you until they finish what they are doing to greet you. The customers are made to wait for the drive-through customers. The floor is so greasy you could easily fall down. It's freezing cold year round. It's general unclean inside. I love Wendy's resturants but our local location needs a little loving care. MAYBE BETTER MANAGEMENT SORRY.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 12:00 AM |
|---|---|
| Tuesday | 06:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 12:00 AM |
| Friday | 06:30 AM - 12:00 AM |
| Saturday | 06:30 AM - 12:00 AM |
| Sunday | 06:30 AM - 12:00 AM |
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