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Wendy's

+1 828-274-2483
1648 Hendersonville Rd, Asheville, NC 28803 United States of America
Open Today: 06:30 AM - 01:00 AM

Amenities

Service options
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Popular for
  • Breakfast
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
Offerings
  • Coffee
  • Late-night food
  • Quick bite
  • Vegetarian options
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Counter service
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Family-friendly
  • Groups
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Parking

Best WLM Reviews

They make it difficult to fix your order when THEY mess it up. Gave me a burger with ONLY the items I ask them to take off. And when I went to ask for a change, they wanted to act like I had to eat that sandwich until I complained about allergies. Then proceed to give me an undercooked burger.
I ordered a jr. bacon cheese burger biggie bag and got a dry burger with nothing but the bun and patty, a half filled carton of fries and cold nuggets. I used to go to this Wendy’s all the time but very little now and every time I do it’s a disappointment. Worst Wendy’s by far!
I pulled up and sat for almost 5 minutes before the employees bothered to try and take an order and the first thing they said was the order is 7.50 so when i said what a second lady got nasty and barked she said what do you want. I ordered two nugget kids meals with bbq sauce and two crispy chicken biggie bags. I get the food neither kids meal had bbq sauce, no straws given for their milk, the biggie bags had zero nuggets and a random double bacon burger of some sort. The fries which they claimed were cooking and made us wait for were cold and soggy so not fresh or freshly cooked. 100% not worth the 20 dollars i spent.
If you're going to the drive through, always check your food, no matter what.No matter how tired you are, you think these people could at least check the bags and make sure? You get the proper food in the bag, nope, that's too much trouble simplest thing in the world. A taco salad, it's 2 items. The salad in the chili, they screwed that up, believe it or not, they didn't put the chill in the bag. We called back trying to get it resolved the manage. Nope your problem, not ours.
Watch your bank statements. I went through the drive through and I was charged two separate charges. One charge was mine and the other was a completely different amount. I called the store and was told this happens sometimes and to come in and they could fix it. I was told to come at 4:00 but told them I couldn’t do that time would earlier be okay, I was told yes hopefully a manager would be there who could help.
Went to store and apparently there is only one manager (the GM) who can solve this issue and he worked at 4:00. So no, me going in earlier wasn’t okay, could’ve just told me that. So I called another day to ask if there was a manager there who could help with my issue was told yes come in. But no one there could refund the charge.
The DM was actually there and even he couldn’t help but he did send an email to the office. I gave my information 3 times and not one person reached out to solve this. Was told GM would call and he could solve without me there but never heard from him and then corporate was given all of my contact info by the DM and never heard from them.
I had to have my bank dispute the charge. It is ridiculous that only one person can solve that issue. There should at least be two. And after going twice and no one could help me was offered no incentive to return.
I waited in a long line at chick fil a the other day and was given a card for free breakfast. Chick fil a didn’t even wrongly charge me and went above and beyond to make me feel like they cared for my inconvenience.
You are charging people amounts they did not purchase and aren’t even actively trying to fix it. That is wrong. I should not have to go into a location past 4:00 just to get results for an issue your system charged.
If I ever eat here again I will not use my card. This has clearly happened to other people because everyone I spoke to was very familiar with the issue.
So if you eat here check your statements and just go through your bank because it’s a nightmare to get Wendy’s to do anything about their issue.
I gave two stars because the employees were kind and did apologize but no one had the ability to solve it. But I do believe they could’ve offered a meal or even a frosty something to show they were sorry they couldn’t help.
I also reached out to corporate myself and never heard a word.
Wendy’s doesn’t care that they are wrongly charging people.
This has left a bad taste in my mouth.
Burger and fries weren't warm, barely room temperature. Fast food sandwiches are getting smaller and smaller, but more expensive. I don't eat fast food anymore, but I was pressed for time and it was right next to where I was going.
Not a great location. If you make modifications to your food, you’ll get the mods but nothing that originally comes with the item. Add pickles to a JBC? You’ll get pickles a patty and bacon. It’s partially a corporate system issue as they show mods on the item but not the original ingredients, so lazy “cooks” skip everything that’s default. Has happened many times. I also have never received a thank you which is too bad considering I treat the workers respectfully like humans. Improperly made food tastes worse with impolite workers.
Took a good 5 minutes to get to the speaker. Didn't give us our sauce & gave me like 3/4s of a Frosty. I can excuse a little of the laziness at the end if the night but that was just straight up not doing your job!

Quick Facts About Wendy's



Today

Opening Hours

Monday 06:30 AM - 01:00 AM
Tuesday 06:30 AM - 01:00 AM
Wednesday 06:30 AM - 01:00 AM
Thursday 06:30 AM - 01:00 AM
Friday 06:30 AM - 01:00 AM
Saturday 06:30 AM - 01:00 AM
Sunday 06:30 AM - 01:00 AM

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