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Wendy's

+1 801-763-7609
368 E State St, American Fork, UT 84003 United States of America
Open Today: 06:00 AM - 12:30 AM

Amenities

Service options
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Popular for
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
Offerings
  • Coffee
  • Late-night food
  • Quick bite
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Counter service
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Family-friendly
  • Groups
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Parking

Best WLM Reviews

Horrible experience, per usual. My entire order was messed up even though I corrected them multiple times.
- Coke instead of Diet Coke
- Chicken sandwich instead of Dave’s single
- 4 piece nugget instead of 6
- paid for a juice box, didn’t receive it.
The blonde employee working the window glared at me when I informed her the coke was supposed to be Diet Coke, and was very annoyed when we asked for the correct nuggets. She was also had earbuds in which would explain why she wasn’t paying attention enough to get a single thing in my order correct.
I didn’t notice many of the mistakes till I got home. I called multiple times and nobody answered.
This Wendy’s is a joke but I guess what do you expect these days.
Side note- the cheese on the chicken sandwich looks absolutely vile.
They still got that Quick Easy delicious experience. Even 5 minutes before close. I love this Wendy's. I come back frequently ten out of ten, Like their motto says, quality is their recipe! Also, love the big bacon classic would recommend it.
DON'T BUY FROM THIS STORE ‼️‼️ THERE WERE 4 RUSTED SCREWS ALL THE WAY THROUGH MY FRIES AND AS I WAS WATCHING TV WHILE I WAS EATING I WAS DISTRACTED GRABBING THE FRIES. WHEN I FELT THE TASTE OF METAL, I LOOKED AT THE BOX AND THERE WERE 4 RUSTY SCREWS. ¡¡¡¡THIS IS UNACCEPTABLE!!!! I CALLED THE STORE AND SPOKE TO A MANAGER, SHE SAID SHE WOULD TALK TO THE GENERAL MANAGER AND GET BACK TO ME BUT SHE NEVER DID. I HAD TO GO TO THE DOCTOR TO CHECK IF IT'S SOMETHING SERIOUS AND THAT BILL SHOULD BE COVERED BY THIS RESTAURANT!!!!
Ordered online. Every item was incorrect in one way or another. All buns were stale and crunchy on the outside. No wild special request, something simple like with the nuggets, not getting the sauce that was on the order. Krusty Krab burger, add bacon, missing. JBC add extra cheese, missing....we all get the point, the list goes on. After my wife went to pick up the food, somehow it wasn't ready when she got there 15 min after ordering it online, yet she was asked to pull forward so she did, when the food was brought to her everything was cold. So I'm confused at if it wasn't ready then how was it cold? Moving on, it was missing the sauce for the nuggets and she asked about it and was rudely told "you can go back through the drive through and get some" after the worker sighed and rolled his eyes and then walked off. That level of disrespect is uncalled for for such a simple request that was only made from the employees incompetence and frankly if your employees act that way with the wrong person, there's gonna be issues. The cherry on top, I had multiple hairs, half in and half out of my drink with the lid nicely holding them in there. I truly hope this place goes out of business or changes management and completely reset the store. From Back of house employees who cant read orders and make awful food to front of house customer facing employees who are super rude, this place needs to hit the reset button.
I normally love Wendy’s, but this location has been going downhill lately. When my husband pulled out his burger and it was lukewarm with a rock hard bun, we tried to be patient and recognize that many places are understaffed, but then the chicken sandwich was also cold and looked like it had been stepped on, and my Coke was extremely watered down. There was hardly anyone in line (it was about 4:30pm, so not a busy time), and we waited over 5 minutes at the window for our cold food. Not sure how so many things went wrong, but we were very disappointed and did not even receive a receipt to get a refund. Giving 2 stars only because I want to give the benefit of the doubt that this was just due to understaffing…
Went through the drive thru a few minutes ago. The man there was quite an ass. Very ill tempered both at the speaker and window, no communication on what it cost or what was coming, no receipt and God forbid I asked for a cup carrier for my 4 cups. I ordered the Krabby patty meal, spicy nuggs, and a Dave's double all in combos as well. What I got were regular nugs, a chocolate frosty rather than the advertised pineapple and a bad mood now. Thanks for my old fries.
First time here and the worst experience I ever had . The guy at the window was completely rude. He did not want to help me , didn't tell me the amount or give me a receipt . I asked for bbq sauce but they didn't give me any, so when I asked for it . He told me I know we didn't give it to you , I was just waiting for you to say something..So you knew there was no bbq sauce and wanted me to ask again??? No fries and no bacon on the Junior bacon cheeseburger sandwich. The girl with the black hair and face tattoos threw my order at me too . The guy at the window with curly hair needs to quit his job because he hates it . 2:00 today this happened .
Really well-kept, clean location. I love the design choices that were made too. Great staff, good food. I was also so happy with the very-full, strawberry frosty. Delicious!

Quick Facts About Wendy's



Today

Opening Hours

Monday 06:00 AM - 12:30 AM
Tuesday 06:00 AM - 12:30 AM
Wednesday 06:00 AM - 12:30 AM
Thursday 06:00 AM - 12:30 AM
Friday 06:00 AM - 01:30 AM
Saturday 06:00 AM - 01:30 AM
Sunday 06:00 AM - 12:30 AM

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